Question 1

The text mentions several common approaches to use when developing a strategy to close a capacity gap (where utilization of a resource exceeds capacity available).Which of the following is not among the common approaches mentioned?

Accepted Answer

New construction is typically not considered a common immediate approach to closing a capacity gap due to its high cost and long lead time.

Question 2

Which of the following is not reported on a hospital's customer service performance dashboard?

Accepted Answer

The answer of Which of the following is not reported...

Question 3

Among the major trends in health care that relate to OSCM are electronic medical records.

Accepted Answer

Electronic medical records are a major trend in health care that relates to OSCM. They allow for better coordination of care, reduced errors, and improved data analysis for better patient outcomes.

Question 4

Performance dashboards are used by hospitals to present detailed day-to-day measures in three major categories: customer service, clinical operations, and billing accuracy.

Accepted Answer

The answer of Performance dashboards are used by hospitals to...

Question 5

Among the major trends in health care that relate to OSCM is integrated medical care.

Accepted Answer

Integrated medical care is a major trend in health care that involves combining various medical disciplines and services to offer coordinated and patient-centered care. This trend affects OSCM as it requires collaboration between different providers and processes, supply chain management, and effective use of technology and data to improve patient outcomes and experiences.

Question 6

The flow of work through a hospital is sometimes referred to as:

Accepted Answer

"The care chain" is a commonly used term to describe the flow of patients and tasks through a hospital, from admission to discharge. It refers to the interconnected series of events and caregivers involved in providing medical care to patients.

Question 7

Among the major trends in health care that relate to OSCM is the increased use of remote surgery.

Accepted Answer

The answer of Among the major trends in health care...

Question 8

The customer service dashboard reports hospital scores on issues such as meal quality, mortality rate, and percentage of transfusions having adverse reactions.

Accepted Answer

The answer of The customer service dashboard reports hospital scores...

Question 9

Which of the following is not an American Hospital Association hospital classification?

Accepted Answer

Orthopedic hospitals are a recognized classification by the American Hospital Association. Therefore, the correct answer would be C.

Question 10

The largest component of the hospital's workforce is:

Accepted Answer

Nurses make up the largest portion of the hospital workforce. They provide essential care to patients and are present in almost all hospital departments. Physicians may be highly visible, but their numbers are far smaller than the nursing staff. Clerical staff and administrators are important, but there are generally fewer of them than nurses. Volunteers, though valuable, are not typically part of the hospital's official workforce.

Question 11

Readmission rate would be reported on the clinical performance dashboard.

Accepted Answer

Readmission rate is a commonly tracked metric to measure clinical performance, and would typically be included on a clinical performance dashboard.

Question 12

Which of the following is reported on a hospital's key process performance dashboard?

Accepted Answer

The answer of Which of the following is reported on...

Question 13

Among the major trends in health care that relate to OSCM is computer-assisted diagnosis.

Accepted Answer

Computer-assisted diagnosis is a major trend in health care that uses technology and algorithms to help diagnose and treat patients, which is directly related to operations and supply chain management in healthcare.

Question 14

Among the major trends in health care that relate to OSCM is telemedicine (remote diagnosis).

Accepted Answer

Telemedicine involves the use of technology to remotely diagnose and treat patients, which is a major trend in health care that has implications for the OSCM field.

Question 15

Which of the following is an essential resource that flows through a hospital supply chain?

Accepted Answer

Information is an essential resource that flows through a hospital supply chain. It includes patient and inventory data, supply and demand information, and communication among healthcare providers. Doctors, nurses, medicine, patients, and X-rays are also important resources, but they do not necessarily flow through the supply chain in the same way as information does.

Question 16

The textbook mentions seven trends in health care.Which of the following is one of them?

Accepted Answer

Integrated medical care is a trend in healthcare focusing on coordinated and comprehensive care delivery.

Question 17

Which of the following is an American Hospital Association hospital classification?

Accepted Answer

Specialty hospitals are a type of hospital that focuses on a specific area of medicine, such as cardiology, oncology, or orthopedics.

Question 18

What is the starting point in developing a capacity plan for a health care operation?

Accepted Answer

The answer of What is the starting point in developing...

Question 19

Medicine error severity would be reported on the key process performance dashboard.

Accepted Answer

Medicine error severity is an important metric to track and monitor in healthcare. It would be appropriate to report it on the key process performance dashboard so that stakeholders can quickly identify any issues and take appropriate actions to address them.

Question 20

Among the major trends in health care that relate to OSCM is the increased use of gene therapy.

Accepted Answer

Gene therapy is not a major trend in health care that relates to OSCM.

Quiz 24: Health Care

The text mentions several common approaches to use when developing a strategy to close a capacity gap (where utilization of a resource exceeds capacity available) .Which of the following is not among the common approaches mentioned?