Service standardization is a related method of tracking which of the following?
A)Conditionality problem
B)Intangibility problem
C)Variability problem
D)Inseparability problem

Question

Quizplus · Accepted Answer

Service standardization is a method used to address variability problem in service delivery. Variability problem refers to the issue of maintaining consistent quality of service delivery due to the human element involved in service provision. Standardization involves developing a set of established procedures and guidelines that help maintain service quality and consistency, thereby reducing the variability problem. Therefore, the correct answer is C.

Service Standardization Is a Related Method of Tracking Which of the Following