The role of the ombudsman includes all of the following except:
A) To investigate workplace disputes
B) Make a determination as to which party is right
C) To help the parties resolve workplace disputes
D) Help employees prepare their cases

Question

Quizplus · Accepted Answer

The role of the ombudsman is not to make a determination as to which party is right. Instead, they work to facilitate communication and help the parties come to a mutually agreeable resolution. They do not take sides or make judgments. Therefore, option B is not a role of the ombudsman.

The Role of the Ombudsman Includes All of the Following