Question 1

Evaluating individual and unit performance is an example of external monitoring.

Accepted Answer

Evaluating individual and unit performance is an example of internal monitoring, as it is typically done by supervisors or managers within the organization. External monitoring would involve outside parties, such as regulators or auditors, assessing the organization's performance.

Question 2

Book-keeping and selling are decision-making skills.

Accepted Answer

Book-keeping and selling are not decision-making skills; they are operational and transactional skills. Decision-making involves analyzing information and making choices, while book-keeping involves recording financial transactions, and selling involves promoting and exchanging products or services.

Question 3

Organizing primarily includes overseeing the various tasks that are being completed and ensuring that they are done in the expected manner.

Accepted Answer

Organizing primarily involves arranging resources and tasks to achieve objectives, while overseeing tasks is more related to the management function of controlling.

Question 4

Assigning tasks to specific members of the organization is an important aspect of control management.

Accepted Answer

The answer of Assigning tasks to specific members of the...

Question 5

Encouraging others to think creatively is a change-related activity.

Accepted Answer

Encouraging others to think creatively can lead to new ideas and solutions, which is a key aspect of change.

Question 6

The purpose of planning by top managers is to assign work to achieve the organization's goals efficiently.

Accepted Answer

The purpose of planning by top managers is to set the organization's goals and develop strategies to achieve them, not to assign work, which is typically the role of middle and lower-level managers.

Question 7

Monitoring performance and making needed corrections is the management function of controlling.

Accepted Answer

Controlling involves monitoring performance and making necessary corrections to ensure that organizational goals and objectives are being met. Therefore, the statement is true.

Question 8

A mechanic's ability to bring an automobile engine back to life relies on decision-making skills.

Accepted Answer

The answer of A mechanic's ability to bring an automobile...

Question 9

At the supervisory level,organizing usually involves scheduling projects or assigning duties to employees.

Accepted Answer

Organizing at the supervisory level typically involves arranging and assigning work to employees to achieve project goals and objectives.

Question 10

Efforts to manage people,such as by providing support and encouragement,recognizing contributions,developing employees' skills,and empowering employees to solve problems are important task-related activities.

Accepted Answer

These efforts are considered people-related activities, not task-related activities. Task-related activities focus on the completion of specific tasks and objectives.

Question 11

A person with strong conceptual skills has the ability to inspire employees,defuse conflicts,and get along with co-workers.

Accepted Answer

Strong conceptual skills refer to the ability to think strategically, problem solve, and analyze complex situations. While these skills may indirectly contribute to effective collaboration and communication with co-workers, they do not necessarily guarantee the ability to inspire employees, defuse conflicts, or get along with others. Those skills fall under the umbrella of interpersonal skills.

Question 12

Supervisors rely more on technical skills than do higher-level managers because employees who have a problem doing their jobs go to the supervisor and expect help.

Accepted Answer

Supervisors are typically responsible for overseeing a small group of employees and are more involved in the day-to-day operations of the organization. As such, they need to have strong technical skills to effectively address any issues that arise among their subordinates. In contrast, higher-level managers may rely more on soft skills, strategic thinking, and delegation, as they are overseeing multiple teams and need to prioritize their time and resources accordingly.

Question 13

Joe,the supervisor,was interviewing two applicants to fill a job vacancy in his department.Joe is performing the leading management function in this example.

Accepted Answer

Interviewing applicants is part of the staffing function, not the leading function, which involves guiding and motivating employees.

Question 14

A supervisor's performance is usually judged on the basis of the results that the employees have achieved as individuals.

Accepted Answer

A supervisor's performance is typically judged based on the collective results of the team or department they manage, not just individual employee achievements.

Question 15

Subtle discrimination puts women and minorities at a disadvantage.

Accepted Answer

Subtle discrimination refers to bias or prejudice that is not obvious or blatant, but still puts certain groups at a disadvantage. This can include things like unconscious biases, stereotypes, or microaggressions that can have a cumulative negative effect on women and minorities in particular.

Question 16

To reduce discrimination,supervisors can provide equal advice and coaching to diverse groups of employees,helping them get along in the organization.

Accepted Answer

Providing equal advice and coaching to diverse groups of employees can help reduce discrimination and promote a more inclusive and fair workplace. By treating all employees fairly and equitably, regardless of their race, gender, ethnicity, or other personal characteristics, supervisors can create a more supportive and positive work environment for everyone. This can ultimately improve employee morale, engagement, and productivity, while also reducing turnover and absenteeism.

Question 17

Technical skills are the specialized knowledge and expertise used to carry out particular techniques or procedures.

Accepted Answer

Technical skills refer to specific abilities and knowledge required to perform certain tasks or functions. These skills are usually learned through training, education, and hands-on experience.

Question 18

Short-term planning includes checking on the progress and quality of the work,and evaluating individual and unit performance.

Accepted Answer

The answer of Short-term planning includes checking on the progress...

Question 19

Although settings and degrees of responsibility may differ,supervisors and other managers carry out the same types of functions.

Accepted Answer

Supervisors and other managers typically perform similar functions such as planning, organizing, directing, and controlling to achieve organizational goals, but their areas of responsibility and level of authority may vary.

Question 20

Recognizing skills of successful managers include providing coaching and advice,providing opportunities for skill development,and helping people learn how to improve their skills.

Accepted Answer

The answer of Recognizing skills of successful managers include providing...

Quiz 1: Supervision: Tradition and Contemporary Trends