A _____ can be best defined as the quality-control technique based on the view that everyone in the organization should work toward the goal of delivering such high quality that all aspects of the organization's goods and services are free of problems.
A) lean process improvement
B) statistical process control
C) zero-defects approach
D) just-in-time approach

Question

Quizplus · Accepted Answer

A zero-defects approach is a quality-control technique based on the view that everyone in the organization should work toward the goal of delivering such high quality that all aspects of the organization's goods and services are free of problems.

A _____ Can Be Best Defined as the Quality-Control Technique