Question 1

What are the benefits and limitations of making historical comparisons in analyzing a firm's performance?

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Question 2

What are some ways in which a firm's general administration can help create (or enhance)competitive advantages?

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Question 3

What are some of the most important implications of using the "balanced scorecard" approach?

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Question 4

What are the four perspectives that the "balanced scorecard" enables managers to evaluate their business?

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Question 5

The resource-based view (RBV)combines both the internal analysis of the firm and the external analysis of the environment.Discuss and provide examples.

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Question 6

How can a firm develop (or enhance)its advantages in the marketplace by having strong,positive interrelationships among its value chain activities and those of its suppliers and customers? Provide an example.

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Question 7

Explain the four attributes that a resource must have to provide a firm with a sustainable competitive advantage.

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Quiz 3: Assessing the Internal Environment of the Firm