Which of the following typically represents the impact of increased quality on organizational performance?
A) Increased reliability that leads to lower prices
B) Increased productivity that leads to lower costs
C) Higher prices that lead to lower profits
D) Higher costs that lead to higher profits

Question

Quizplus · Accepted Answer

With increased quality, we have (1) increased reliability that leads to higher prices and (2) increased productivity that leads to lower costs. Higher prices in turn lead to higher profits, and lower costs in turn lead to higher profits.

Which of the Following Typically Represents the Impact of Increased