Deming proposed that when something goes wrong, chances are __________ that the system is at fault, and __________ that the individual worker is at fault.
A)15%; 85%
B)35%; 65%
C)50%; 50%
D)65%; 35%
E)85%; 15%

Question

Quizplus · Accepted Answer

Deming proposed his so-called 85-15 rule, which means when things go wrong, there is an 85% chance that the system is at fault, and only a 15% chance that the individual worker is at fault.

Deming Proposed That When Something Goes Wrong, Chances Are __________