Question 1

Informal groups of workers who socialize with one another on the job are known as friendship groups.

Accepted Answer

Friendship groups are informal groups composed of employees who enjoy one another's company and socialize with one another. Members of friendship groups may have lunch together, take breaks together, or meet after work for meals, sports, or other activities.

Question 2

A research and development team comprises of members who have the expertise and experience needed to develop new products.

Accepted Answer

A research and development team comprises of members who have the expertise and experience needed to develop new products.

Question 3

All teams are groups and all groups are teams.

Accepted Answer

A group may be defined as two or more people who interact with each other to accomplish certain goals or meet certain needs. A team is a group whose members work intensely with one another to achieve a specific common goal or objective. These definitions imply, all teams are groups, but not all groups are teams.

Question 4

Virtual teams are teams that rarely or never meet face-to-face.

Accepted Answer

Virtual teams are teams whose members rarely or never meet face-to-face but, rather, interact by using various forms of information technology such as e-mail, text messaging, computer networks, telephone, fax, and videoconferences.

Question 5

Self-managed work teams help to improve quality,increase motivation and satisfaction,and lower costs.

Accepted Answer

Self-managed work teams help to improve quality, increase motivation and satisfaction, and lower costs.

Question 6

Division of labor is splitting the work to be performed into particular tasks and assigning tasks to individual workers.

Accepted Answer

Division of labor is splitting the work to be performed into particular tasks and assigning tasks to individual workers.

Question 7

Large groups have better communication and coordination of activities than do small groups.

Accepted Answer

One of the disadvantages of a large group is that large groups include the problems of communication and coordination and the lower levels of motivation, satisfaction, and commitment that members of large groups sometimes experience.

Question 8

When employees form groups to seek a common organizational goal within the organization,these groups are known as interest groups.

Accepted Answer

An informal group is composed of employees seeking to achieve a common goal related to their membership in an organization.

Question 9

Managers can better encourage innovation by assigning work to individuals working alone rather than teams.

Accepted Answer

Managers can better encourage innovation by creating teams of diverse individuals who together have the knowledge relevant to a particular type of innovation.

Question 10

Teams that are composed of members from different cultures are known as cross-functional teams.

Accepted Answer

Cross-functional teams are composed of members from different departments. Cross-cultural teams are composed of members from different cultures or countries.

Question 11

The use of teams generally leads to higher turnover.

Accepted Answer

The increased motivation and satisfaction that can accompany the use of teams can also lead to other outcomes, such as lower turnover.

Question 12

Task forces are sometimes referred to as standing committees.

Accepted Answer

Managers form task forces to accomplish specific goals or solve problems in a certain time period; task forces are sometimes called ad hoc committees.

Question 13

A department is one in which the subordinates report to the same manager.

Accepted Answer

Subordinates who report to the same supervisor compose a command group; also called departments or units.

Question 14

The creation and development of new products is known as synergy.

Accepted Answer

Synergy is the performance gains that result when individuals and departments coordinate their actions.

Question 15

Virtual teams cannot include members who are not employees of the organization.

Accepted Answer

As organizations become increasingly global, managers can create virtual teams to solve problems or explore opportunities without being limited by team members needing to work in the same geographic location. Virtual teams also can include members who are not actually employees of the organization itself; a virtual team might include members of a company that is used for outsourcing.

Question 16

Groupthink is when members strive to agree instead of trying to make an accurate assessment of the situation.

Accepted Answer

Groupthink is the process of, faulty group decision making, which results when group members strive for agreement at the expense of an accurate assessment of the situation.

Question 17

A team can be cross-functional though the members belong to different departments.

Accepted Answer

Formal work groups can be cross-functional teams which are composed of members from different departments.

Question 18

Groups that managers form to achieve organizational goals are known as formal groups.

Accepted Answer

Groups that managers form to achieve organizational goals are known as formal groups.

Question 19

Teams that are empowered to complete an identifiable piece of work and are accountable for their output are known as self-managed teams.

Accepted Answer

Self-managed work teams are teams in which members are empowered and have the responsibility and autonomy to complete identifiable pieces of work. It is a group of employees who supervise their own activities and monitor the quality of the goods and services they provide.

Question 20

Whenever possible,the top management team should ensure that the element of diversity is maintained.

Accepted Answer

Top management teams can also be cross-functional teams: They are composed of members from different departments, such as finance, marketing, production, and engineering. Diversity helps ensure that the top management team will have all the background and resources it needs to make good decisions.

Quiz 11: Effective Team Management

Informal groups of workers who socialize with one another on the job are known as friendship groups.

A research and development team comprises of members who have the expertise and experience needed to develop new products.

All teams are groups and all groups are teams.

Virtual teams are teams that rarely or never meet face-to-face.

Self-managed work teams help to improve quality,increase motivation and satisfaction,and lower costs.

Division of labor is splitting the work to be performed into particular tasks and assigning tasks to individual workers.

Large groups have better communication and coordination of activities than do small groups.

When employees form groups to seek a common organizational goal within the organization,these groups are known as interest groups.

Managers can better encourage innovation by assigning work to individuals working alone rather than teams.

Teams that are composed of members from different cultures are known as cross-functional teams.

The use of teams generally leads to higher turnover.

Task forces are sometimes referred to as standing committees.

A department is one in which the subordinates report to the same manager.

The creation and development of new products is known as synergy.

Virtual teams cannot include members who are not employees of the organization.

Groupthink is when members strive to agree instead of trying to make an accurate assessment of the situation.

A team can be cross-functional though the members belong to different departments.

Groups that managers form to achieve organizational goals are known as formal groups.

Teams that are empowered to complete an identifiable piece of work and are accountable for their output are known as self-managed teams.

Whenever possible,the top management team should ensure that the element of diversity is maintained.