Which of the following is true about you-attitude in business communication?
A) The word "we" works well when it does not include the audience.
B) The word "I" demonstrates confidence about oneself or a company.
C) The word "I" works well when it includes an audience or a reader.
D) The word "I" suggests that one is concerned about personal issues.
E) Talking about the audience's feelings breaks communication barriers.

Question

Quizplus · Accepted Answer

The word "I" suggests that one is concerned about personal issues, instead of about the organization's problems, needs, and opportunities. The word, "we" works well when it includes the reader and should be avoided if it excludes the reader.

Which of the Following Is True About You-Attitude in Business