One reason for Southwest's success is that it has pursued strategies that produce services that are:
A)Complex and require extensive employee training.
B)Universally accepted among all airlines in operation.
C)Uniquely tailored to satisfy the demands of its customers.
D)Continually in need of updating and upgrading.
E)Southwest's success has nothing to do with their strategies.

Question

Quizplus · Accepted Answer

The major reason for Southwest's success is that it has pursued functional strategies that improve how its value chain operates to give customers what they want.

One Reason for Southwest's Success Is That It Has Pursued