Apex Construction has teams of expert change agents known as green belts and black belts,to control problem-solving and train other employees.They are engaged in:
A)TQM
B)CRM
C)Six Sigma
D)JIT
E)Flexible manufacturing

Question

Quizplus · Accepted Answer

Six Sigma approach is to create teams of expert change agents,known as "green belts and black belts," to take control of the problem-finding and problem-solving process and then to train other employees in implementing solutions.

Apex Construction Has Teams of Expert Change Agents Known as Green