The total quality management advocates contend that telling raters that much of performance is caused by the system rather than the individual employee makes ratings less accurate.

Question

Quizplus · Accepted Answer

The statement is asserting that the TQM advocates believe that telling raters that much of performance is caused by the system rather than individual employees reduces rating accuracy. However, this is not in line with TQM principles, as TQM emphasizes the importance of system improvement to achieve better performance from individuals. Therefore, the correct answer is B, false.

The Total Quality Management Advocates Contend That Telling Raters That