Question 1

According to the flowchart for the HR management process, needs requests, supervisor review, employee termination, and employee requests are approved in the column for:
A)various departments
B)employees
C)computer
D)HR department

Accepted Answer

The flowchart for HR management process shows the steps involved in HR management, which includes needs requests, supervisor review, employee termination, and employee requests, are approved in the column for the HR department. Therefore, the best choice is D - HR department.

Question 2

The key functions of handling employee complaints and negotiating with unions is the job position of the manager of:
A)personnel appraisal and development
B)employee and industrial relations
C)human resource systems
D)personnel planning and staffing

Accepted Answer

The job position of employee and industrial relations is responsible for handling employee complaints and negotiating with unions. Personnel appraisal and development is focused on performance management and career development, personnel planning and staffing involves recruitment and workforce planning, and human resource systems refers to the technological tools and systems used for managing HR functions.

Question 3

The key functions of planning and forecasting HR needs, analyzing jobs to determine required skills, assisting in recruiting, and helping new hires adjust to their work environment is the job position of the manager of:
A)personnel appraisal and development
B)employee and industrial relations
C)human resource systems
D)personnel planning and staffing

Accepted Answer

The key functions described in the question are all related to personnel planning and staffing, which is the responsibility of the manager in charge of HR planning and forecasting, also known as the manager of personnel planning and staffing. Therefore, option D is the best choice for this question. Options A, B, and C describe different HR responsibilities that are not directly related to the functions described in the question.

Question 4

The key functions of ensuring that the information needs of HR managers and staff workers are satisfied and serving as the liaison between the IT department and the HR department is the job position of the manager of:
A)personnel appraisal and development
B)employee and industrial relations
C)HR systems
D)personnel planning and staffing

Accepted Answer

The job position that is responsible for ensuring that the information needs of HR managers and staff workers are satisfied and serving as the liaison between the IT department and the HR department is the manager of HR systems. This position requires knowledge of both human resources and information technology. The other options (personnel appraisal and development, employee and industrial relations, and personnel planning and staffing) are important HR functions but do not specifically relate to the management of HR systems and technology.

Question 5

According to the flowchart for the HR management process, the update of employee/payroll master data and preparing documents, screens and reports is in the column for:
A)various departments
B)employees
C)computer
D)HR department

Accepted Answer

The update of employee/payroll master data and preparing documents, screens, and reports is typically handled by the computer system as part of automated processes in HR management.

Question 6

Which of the following began with the handling of payroll, personnel administration, and later added the functions of recruiting and employee relations?
A)strategic management
B)personnel management
C)human capital management
D)payroll distribution management

Accepted Answer

The handling of payroll and personnel administration are both components of personnel management, which later incorporated the functions of recruiting and employee relations. Strategic management and human capital management are broader concepts that encompass a range of organizational functions beyond just personnel management. Payroll distribution management is a specific subcategory of personnel or human resource management that deals exclusively with the distribution of employee compensation.

Question 7

Payroll reports may be provided to all of the following except:
A)unions
B)employees
C)government
D)customers

Accepted Answer

Payroll reports are confidential information and should be provided only to the authorized personnel, including management, accounting department, and government agencies. Unions and employees may receive their own pay and tax information, but not the payroll reports containing overall company financial data. Customers have no involvement with payroll reports and should not have access to them.

Question 8

Which of the following is not part of the information provided by HR management to support management decisions
A)generating a variety of HR forms and documents
B)preparing management reports
C)preparing governmental reports
D)all of these are part of the information provided by HR management

Accepted Answer

All the options listed (generating a variety of HR forms and documents, preparing management reports, and preparing governmental reports) are part of the information and tasks typically handled by HR management to support management decisions.

Question 9

The HR module in most ERP systems includes all of the following except:
A)personnel management
B)time management
C)payroll
D)strategic and tactical planning

Accepted Answer

The HR module in most ERP systems typically includes personnel management, time management, and payroll. However, strategic and tactical planning is not typically included in the HR module, although it may be a separate module within the ERP system.

Question 10

Which of the following is false regarding the payroll process?
A)it supports the repetitive work routines of the payroll process
B)because payroll is a key competency, it typically does not make sense to outsource this process
C)it maintains data for payroll taxes and fringe benefits
D)moving from bi-weekly to monthly payroll can reduce costs by 30 to 50 percent

Accepted Answer

Outsourcing payroll is common because it is not typically considered a core competency for most organizations, and outsourcing can lead to cost savings and efficiency improvements.

Question 11

Which of the following data stores is updated for job specifications?
A)labor force planning data
B)skills inventory data
C)payroll data
D)termination data

Accepted Answer

The answer of Which of the following data stores is...

Question 12

Which of the following data stores is updated when employees gain new on the job training?
A)labor force planning data
B)skills inventory data
C)payroll data
D)none of the above

Accepted Answer

Skills inventory data is a record of an employee's skills and knowledge. It is updated when employees gain new on the job training. Labor force planning data is used to forecast future workforce needs, and payroll data is used to store information related to employee compensation. Neither of these data stores are specifically related to tracking an employee's skills and knowledge.

Question 13

According to the flowchart for the HR management process, which is not one of the the three HR related events that HR forms capture information about:
A)selecting employees
B)paying employees
C)evaluating employees
D)terminating employees

Accepted Answer

The three HR related events that HR forms capture information about are selecting, evaluating, and terminating employees. Paying employees is a function of payroll and is not directly related to HR processes.

Question 14

Which of the following recognized the importance of personnel in achieving organizational objectives, but viewed personnel as something that could be controlled?
A)human resource management
B)personnel management
C)human capital management
D)strategic management

Accepted Answer

The answer of Which of the following recognized the importance...

Question 15

Which of the following is based on the three principles of, individuals' value to the organization, a broad definition of human assets, and that a person's relationship with the organization must be nurtured for maximum lifetime value?
A)human resource management
B)personnel management
C)human capital management
D)strategic management

Accepted Answer

The three principles stated in the question are the basis of human capital management (HCM). HCM views employees as valuable assets or capital to the organization, and focuses on nurturing their relationship with the organization to maximize their lifetime value. Personnel management and human resource management are more traditional approaches to managing employees, while strategic management is a broader concept that includes various aspects of organizational strategy.

Question 16

According to the flowchart for the HR management process, the flowchart begins with:
A)various departments
B)employees
C)computer
D)HR department

Accepted Answer

The answer of According to the flowchart for the HR...

Question 17

The payroll supervisor usually reports to:
A)the treasurer
B)the cashier
C)the controller
D)the VP Finance

Accepted Answer

The payroll supervisor is typically responsible for overseeing the company's payroll process, which involves calculating and distributing employee wages and benefits. Since this is a financial function, the most logical reporting structure would be to the controller, who is responsible for managing the company's financial accounting and reporting systems. Reporting to the VP Finance is also a possibility, but this role may have a broader set of responsibilities beyond just financial management. The treasurer and cashier roles are less likely to have direct oversight over payroll processes.

Question 18

According to the text, what is the process of managing how people are hired, developed, assigned, motivated and retained that presumes that employees are a strategic investment?
A)organizational management
B)personnel management
C)human capital management
D)none of the above

Accepted Answer

The process described in the question is human capital management, which presumes that employees are a strategic investment and focuses on maximizing their value to the organization through activities such as recruitment, training, and development. Organizational management and personnel management refer to broader categories of management practices that may include human capital management as a component, but do not necessarily prioritize it as the central focus.

Question 19

All of the following are advantages of integrating the HR and payroll processes except:
A)creating a single source of obtaining HR information
B)increased data redundancy
C)improving data accuracy
D)ensuring data integrity and consistency

Accepted Answer

Increased data redundancy is not an advantage of integrating HR and payroll processes. Data redundancy refers to the unnecessary duplication of data, which can lead to confusion and errors. Integrating HR and payroll processes helps to eliminate data redundancy by creating a single source of obtaining HR information and ensuring data integrity and consistency. Also, improving data accuracy is an advantage of integrating HR and payroll processes.

Question 20

The key functions of assisting managers in setting rewards for good employee performance, helping line managers provide training or take disciplinary action, and reducing employee turnover by helping workers achieve their career goals is the job position of the manager of:
A)personnel appraisal and development
B)employee and industrial relations
C)human resource systems
D)personnel planning and staffing

Accepted Answer

The key functions described in the question are all related to personnel appraisal and development, which involves evaluating employee performance, providing training and development opportunities, and creating career advancement plans. This role supports both managers and employees in various aspects of performance management and helps to ensure a positive and effective work environment.

Quiz 14: The Human Resources Process HR Management and Payroll Processes

According to the flowchart for the HR management process, needs requests, supervisor review, employee termination, and employee requests are approved in the column for:

The key functions of handling employee complaints and negotiating with unions is the job position of the manager of:

The key functions of planning and forecasting HR needs, analyzing jobs to determine required skills, assisting in recruiting, and helping new hires adjust to their work environment is the job position of the manager of:

The key functions of ensuring that the information needs of HR managers and staff workers are satisfied and serving as the liaison between the IT department and the HR department is the job position of the manager of:

According to the flowchart for the HR management process, the update of employee/payroll master data and preparing documents, screens and reports is in the column for:

Which of the following began with the handling of payroll, personnel administration, and later added the functions of recruiting and employee relations?

Payroll reports may be provided to all of the following except:

Which of the following is not part of the information provided by HR management to support management decisions

The HR module in most ERP systems includes all of the following except:

Which of the following is false regarding the payroll process?

Which of the following data stores is updated for job specifications?

Which of the following data stores is updated when employees gain new on the job training?

According to the flowchart for the HR management process, which is not one of the the three HR related events that HR forms capture information about:

Which of the following recognized the importance of personnel in achieving organizational objectives, but viewed personnel as something that could be controlled?

Which of the following is based on the three principles of, individuals' value to the organization, a broad definition of human assets, and that a person's relationship with the organization must be nurtured for maximum lifetime value?

According to the flowchart for the HR management process, the flowchart begins with:

The payroll supervisor usually reports to:

According to the text, what is the process of managing how people are hired, developed, assigned, motivated and retained that presumes that employees are a strategic investment?

All of the following are advantages of integrating the HR and payroll processes except:

The key functions of assisting managers in setting rewards for good employee performance, helping line managers provide training or take disciplinary action, and reducing employee turnover by helping workers achieve their career goals is the job position of the manager of: