CRM stands for:
A) Computerised resource management
B) Customer relationship management
C) Corporate resource management
D) Continuous reduction method.
Correct Answer:
Verified
Q7: CRM is designed with the specific purpose
Q8: Ideally,customer data should be produced by a
Q9: The sales order is a formal document
Q10: Which of the following departments is not
Q11: ERP:
A)improves the integration of enterprise-wide data
B)provides tighter
Q13: Which of the following statements regarding source
Q14: EDI stands for:
A)Electronic data interchange
B)Electronic departmental integration
C)Extensible
Q15: The objective of the sales phase in
Q16: The objective of the accounts receivable phase
Q17: Inventory data is primarily created by activities
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