CRM is designed with the specific purpose of viewing the organisation's data from:
A) a resource centric perspective
B) a management centric perspective
C) a customer centric perspective
D) a data system perspective .
Correct Answer:
Verified
Q2: Which of the following documents is/are given
Q3: A document that is prepared by the
Q4: EDI is mainly used to:
A)produce versatile and
Q5: A bespoke link that enables exchange of
Q6: Which of the following documents is not
Q8: Ideally,customer data should be produced by a
Q9: The sales order is a formal document
Q10: Which of the following departments is not
Q11: ERP:
A)improves the integration of enterprise-wide data
B)provides tighter
Q12: CRM stands for:
A)Computerised resource management
B)Customer relationship management
C)Corporate
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