In terms of BPR:
A)Job descriptions need not be adjusted.
B)The attainment of short-term wins is a form of positive feedback.
C)Once improvements are consolidated,further change should be avoided so that achieved improvements can be sustained.
D)Institutionalising the new approaches does not involve changes in organisational culture.

Question

Quizplus · Accepted Answer

The attainment of short-term wins serves as positive feedback and motivates employees to continue participating in the BPR process. It is important to celebrate and recognize these wins to maintain momentum and enthusiasm for the changes being implemented.

A) is incorrect because job descriptions may need to be adjusted to accommodate new roles, responsibilities, and tasks in a re-engineered process.

C) is incorrect because continuous improvement is essential to maintain competitiveness and meet changing customer needs. The BPR process is ongoing, and further changes may be necessary to address emerging challenges.

D) is incorrect because institutionalizing new approaches often requires changes in behavior, attitudes, and values, which are deeply embedded in an organization's culture.

In Terms of BPR