Business processes can provide an organisation with a competitive advantage.This competitive advantage is more likely to come from:
A)The design of business processes that are more efficient and effective
B)The design of business processes that are unique or offer something different
C)The design of business processes that are more competitive and flexible
D)The design of business processes that have lower costs of execution

Question

Quizplus · Accepted Answer

While efficiency, competitiveness, flexibility, and cost reduction are all important factors, a truly unique or innovative business process can set an organization apart from its competitors and provide a significant competitive advantage.

Business Processes Can Provide an Organisation with a Competitive Advantage