Which of the following is a management approach designed to set higher and higher goals in order to make continuous improvement?
A) Supply chain management
B) Just-in-time (JIT)
C) Enterprise resource planning
D) Total quality management

Question

Quizplus · Accepted Answer

Total quality management (TQM) is a management approach that focuses on continuous improvement by setting higher and higher goals for quality and customer satisfaction. TQM involves everyone in the organization in the process of continuous improvement and encourages collaboration and teamwork to achieve these goals. Supply chain management, just-in-time (JIT), and enterprise resource planning are all important management approaches, but they do not specifically focus on continuous improvement through goal-setting like TQM does.

Which of the Following Is a Management Approach Designed to Set