Which of the following is a philosophy of providing customers with superior products and services?
A) Just-in-time (JIT) inventory management
B) Enterprise resource planning (ERP)
C) Supply chain management
D) Total quality management

Question

Quizplus · Accepted Answer

Total quality management is a philosophy that focuses on providing customers with superior products and services through the continuous improvement of business processes and systems. It involves all employees in the organization and emphasizes the importance of meeting customer needs and expectations. Just-in-time inventory management, enterprise resource planning, and supply chain management are all important components of a company's operations but do not specifically address the philosophy of providing superior products and services to customers.

Which of the Following Is a Philosophy of Providing Customers