Non-value-added activities are:
A)also called waste activities.
B)activities that neither enhance the customer's image of the product or service nor provide a competitive advantage.
C)activities that could be reduced or removed from the process with no ill effect on the end product or service.
D)all of the above.

Question

Quizplus · Accepted Answer

Non-value-added activities are those that do not enhance the customer's image of the product or service or provide a competitive advantage, and could be reduced or removed from the process with no ill effect on the end product or service. These activities are also referred to as waste activities. Therefore, all of the given options are correct in defining non-value-added activities.

Non-Value-Added Activities Are