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Select the Letter for the Appropriate Value Chain Activity

Question 217

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select the letter for the appropriate value chain activity Letters may be used more than once or not at all. Assume a manufacturer.

Premises:
Depreciation expense on equipment in factory
Delivery expense
Toll free line for customer orders
Customer support hot line
Assembly line workers’ wages
Responses:
Research and development
Design
Production or purchases
Marketing
Distribution
Customer service

Correct Answer:

Research and development
Design
Production or purchases
Marketing
Distribution
Customer service
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