A tool which identifies potential causes of failures or defects is a:
A)control chart
B)Pareto diagram
C)cause-and-effect diagram
D)None of these answers is correct.

Question

Quizplus · Accepted Answer

A cause-and-effect diagram, also known as Ishikawa or fishbone diagram, is a tool that helps identify potential causes of a problem or defect. It is shaped like a fishbone, with the problem or defect being the head of the fish and the potential causes being the bones of the fish. This tool is commonly used in quality control and improvement processes. Control charts and Pareto diagrams are also quality control tools, but they do not specifically identify potential causes of failures or defects.

A Tool Which Identifies Potential Causes of Failures or Defects