A cause-and-effect diagram is used to help identify potential causes of defects.

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A cause-and-effect diagram, also known as a fishbone diagram or Ishikawa diagram, is a visual tool used to identify and organize potential causes of a specific problem or defect. The diagram typically includes categories such as equipment, people, processes, materials, and environment, and helps teams to investigate and address underlying root cause factors.

A Cause-And-Effect Diagram Is Used to Help Identify Potential Causes