Question 1

Once the criteria have been established, the team may want to use an evaluation scorecard.

Accepted Answer

A scorecard can be an effective tool for evaluating options against established criteria. It allows the team to objectively compare and weigh different options based on their strengths and weaknesses.

Question 2

Team members need to be careful to jump to the first solution suggested or the most obvious solution.

Accepted Answer

The answer of Team members need to be careful to...

Question 3

Handled properly, conflict can be beneficial.It causes problems to surface and be addressed.

Accepted Answer

Conflict can lead to the discovery of underlying issues and can facilitate constructive communication and problem-solving. It can also lead to growth and understanding between parties involved.

Question 4

Gather data and accept, without verification, the most likely causes of a problem.

Accepted Answer

Gathering data and accepting the most likely causes of a problem without verification can lead to incorrect conclusions and ineffective solutions. It is important to verify the data and causes before taking action.

Question 5

A disciplined, creative, and effective approach to problem solving is needed for project success.

Accepted Answer

A disciplined approach ensures the problem is approached systematically, a creative approach helps in thinking out of the box and generating unique solutions, and an effective approach ensures the solution is implemented efficiently and leads to project success.

Question 6

There can be many reasons why a problem has occurred or is occurring.

Accepted Answer

Problems can have multiple root causes and factors that contribute to their occurrence or persistence. It is important to identify and address these underlying issues in order to effectively solve the problem.

Question 7

If the problem has not been solved, the problem-solving team needs to go back to earlier steps to see what else could be causing the problem.

Accepted Answer

This is true as it is a part of the problem-solving process to retrace steps and check for any missed causes of the problem.

Question 8

To implement the solution, appropriate team members should go ahead and perform their respective tasks.

Accepted Answer

Once a solution has been identified, the team members responsible for carrying out the solution should proceed with their designated tasks to implement the solution.

Question 9

Gather data through asking questions, interviewing people, running tests, reading reports, or analyzing data.

Accepted Answer

Gathering data can be done through various methods including asking questions, interviewing people, running tests, reading reports, and analyzing data.

Question 10

To revise the project plan to implement the best solution to a problem, the persons and resources needed for each task must also be identified.

Accepted Answer

Identifying the persons and resources needed for each task is crucial for successfully implementing the project plan and resolving the problem. This helps ensure that the required skills, knowledge, and materials are available at the right time and place.

Question 11

A potential conflict on projects is Priorities where conflict is likely to result when people are assigned to work on several different projects concurrently or when various people need to use a limited resource at the same time.

Accepted Answer

When people have multiple projects to work on simultaneously or when resources are limited, conflicts can arise regarding what tasks and projects are given priority.

Question 12

Conflict can force individuals to search for new approaches; it can foster creativity and enhance the problem- solving process.

Accepted Answer

Conflict often triggers individuals to think outside the box and come up with innovative solutions to overcome the issue at hand. This can lead to a more effective problem-solving process and enhance creativity.

Question 13

If it is handled properly, conflict helps team building.

Accepted Answer

Conflict can lead to healthy discussions and debates, which can help team members understand each other's perspectives and work towards a common goal. Resolving conflicts can also strengthen trust and communication within the team.

Question 14

Conflict stifles discussion because it requires individuals to clarify their views.

Accepted Answer

Conflict can actually stimulate discussion by encouraging individuals to clarify and articulate their views more precisely in order to address the disagreement.

Question 15

The brainstorming technique is very useful in helping the project team to not jump to the first solution.

Accepted Answer

Brainstorming allows for the exploration of multiple ideas and encourages creativity, making it less likely for the team to settle on the first solution that comes to mind.

Question 16

Conflict is not just for the project manager to handle and resolve; conflict between team members should be handled by the individuals involved.

Accepted Answer

It is important for team members to take ownership of their own conflicts and work towards resolving them together, rather than relying solely on the project manager to handle them.

Question 17

Brainstorming is a technique used in problem solving in which all members of a group contribute spontaneous ideas.

Accepted Answer

Brainstorming involves generating a large number of ideas from all members of a group without immediate criticism or evaluation.

Question 18

The evaluation scorecards are used as the sole mechanism for determining the best solution; they are used as input to the decision-making process.

Accepted Answer

Evaluation scorecards are typically used as one of several tools in the decision-making process, providing structured and quantifiable metrics to assess options, but not as the sole mechanism for determining the best solution. Decision-makers often consider additional factors such as strategic alignment, risk, and qualitative assessments.

Question 19

To revise the project plan to implement the best solution to a problem, specific tasks need to be identified, along with their estimated costs and durations.

Accepted Answer

Identifying specific tasks, estimating their costs and durations is a necessary step in revising a project plan to implement the best solution to a problem.

Question 20

A technique often used to identify potential causes of a problem is brainstorming.

Accepted Answer

Brainstorming is a commonly used technique to generate multiple potential causes of a problem by encouraging individuals or a group to come up with as many ideas as possible without criticism or judgment.

Quiz 11: The Project Team