The number of warranty claims would be an example of the
A) financial perspective.
B) customer perspective.
C) internal business perspective.
D) learning and growth perspective.

Question

Quizplus · Accepted Answer

The number of warranty claims is an example of the internal business perspective. This perspective focuses on the internal processes and performance that affect the quality and efficiency of the organization's operations. Warranty claims can indicate issues with product quality or manufacturing processes, which are internal to the business.

The Number of Warranty Claims Would Be an Example of the