An airline is an example of a
A)Service factory
B)Mass service
C)Service shop
D)Professional services

Name: An airline is an example of a A)Service factory B)Mass service C)Service shop D)Professional services
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Question

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An airline is an example of a service factory because it is a large-scale operation with standardized processes and procedures to deliver a high volume of similar services (flights) to a large number of customers.

An Airline Is an Example of a