Clementine Import-Export,Inc.,has a language-proficiency test for its sales representatives in Latin America.Part of the test requires that sales representatives to be able to ask and answer in Spanish basic questions about prices,quantities,shipping dates and product characteristics.This performance standard can be classified as all of the following EXCEPT
A) the standard trait-based.
B) the standard is job-related.
C) the standard is observable.
D) the standard is non-numerical.

Question

Quizplus · Accepted Answer

The standard is not trait-based, as it is not assessing an inherent personality or characteristic of the sales representatives. All other options are true: the standard is job-related (assessing skills necessary for the sales representative position), observable (able to be assessed through observing the sales representatives' interactions in Spanish), and non-numerical (not involving numerical data or quantifiable metrics).