Question 1

Ford Motor Company's intranet connects 175 000 workstations in Asia,Europe,and North America to thousands of Ford websites containing private information on Ford's employee benefits,production management tools,and product design resources.This is an example of teleconferencing.

Accepted Answer

This is not an example of teleconferencing. It is an example of an intranet, which is a private network designed for internal use within an organization.

Question 2

Campbell Soup Co.figured out how to mimic decision processes and save the knowledge of an experienced soup maker when he announced his intention to retire.Campbell Soup had successfully developed a transaction processing system.

Accepted Answer

The system described is more likely an expert system, which captures the knowledge of an expert, rather than a transaction processing system, which handles routine transactions.

Question 3

The most common application allows consumers outside the company to enter the company's system to see what new products it is developing.

Accepted Answer

Most companies do not allow external consumers to access their internal systems to view new product developments due to confidentiality and competitive reasons.

Question 4

The internet is an example of a data communications network that permits users to send electronic messages,documents,and other forms of video and audio information quickly and economically.

Accepted Answer

This statement is true. The internet is a type of data communications network that allows users to easily and quickly send information in various forms, making it an economical alternative to traditional communication methods.

Question 5

Canadians spend more time on the internet each month than people in any other country.

Accepted Answer

According to a 2020 report by Datareportal, Canadians spend an average of 44.8 hours per month on the internet, which is the highest among all countries surveyed. Therefore, the statement is true.

Question 6

Expert systems incorporate the rules that an expert applies to specific types of problems such as doctor's judgments in diagnosing illness.

Accepted Answer

Expert systems are designed to mimic the decision-making abilities of a human expert in a specific domain, often incorporating the rules and knowledge that experts use to solve problems in that domain. This can include rules like those used by doctors to diagnose illnesses.

Question 7

Networks and technology are leading to leaner companies with fewer employees and simpler structures.

Accepted Answer

With the help of networks and technology, companies are able to automate and streamline many processes, leading to the need for fewer employees and simpler structures. This trend towards leaner companies is likely to continue in the future.

Question 8

Intranets are only accessible to employees of a company.

Accepted Answer

Intranets are internal networks that are only accessible to employees and authorized users within a company or organization.

Question 9

At Timbuk2's website,you can "build your own" custom messenger bag at different price levels with choices of size,fabric,colour combinations,accessories,liner material,strap,and even left- or right-hand access.This is an example of how IT has facilitated mass customization.

Accepted Answer

The option to "build your own" custom messenger bag with various choices using Timbuk2's website is a clear example of how information technology (IT) facilitates mass customization.

Question 10

The World Wide Web is a global data communication network serving millions of computers with information on a wide array of topics and providing communication flows among certain private networks.

Accepted Answer

The answer of The World Wide Web is a global...

Question 11

An expert system is a specific example of the more general field of artificial intelligence.

Accepted Answer

An expert system is a type of artificial intelligence that uses knowledge and rules to emulate the decision-making ability of a human expert in a specific domain. Therefore, an expert system is a specific example of artificial intelligence.

Question 12

The IT revolution has had a significant impact on large businesses,but it has not provided small businesses with many new opportunities.

Accepted Answer

The IT revolution has actually provided small businesses with many new opportunities, such as easier access to global markets through e-commerce platforms, affordable marketing tools, and cloud-based software and storage solutions that can improve productivity and efficiency.

Question 13

Allowing a buyer to enter a company's system to see which product are available for sale is an example of an extranet in action.

Accepted Answer

An extranet is a private network that a company uses to communicate with customers, suppliers, or other businesses. Allowing a buyer to enter the company's system to view products would require access to this private network, making it an example of an extranet in action.

Question 14

The rapid growth of new information technologies has meant big changes in the way specific tasks are done,but it has not changed basic organizational processes very much.

Accepted Answer

The rapid growth of new information technologies has also changed the basic organizational processes, such as communication, decision making, and collaboration. It has led to the emergence of new organizational structures and approaches, such as virtual teams, telecommuting, and agile methods.

Question 15

With artificial intelligence,a system can avoid repeating mistakes by "remembering" the causes of past mistakes and,when those causes reappear,adjusting or stopping until corrections are made.

Accepted Answer

This is true. One of the strengths of AI is its ability to learn from past mistakes and prevent them from happening again by using past data to make better decisions in the future. This process is called machine learning, and it is a critical component of numerous AI systems. By remembering past mistakes, AI systems can make quicker and more accurate decisions, enhance efficiency, and reduce costs.

Question 16

A decision support system locates and presents information needed to support the decision making process.

Accepted Answer

This statement is true. A decision support system (DSS) is designed to provide information and analysis that can be used to make informed decisions. It takes data from various sources and presents it in a way that is easy to understand and analyze, and can include features such as predictive modeling, analytics, and visualization tools. The goal of a DSS is to help users make better decisions by providing them with the insights and information they need to make informed choices.

Question 17

Expert systems attempt to imitate the thought processes of human experts in a given field.

Accepted Answer

Expert systems are designed to mimic the decision-making abilities of human experts in a specific domain or field of knowledge. These systems use a combination of rule-based and analytical reasoning techniques to generate recommendations and solutions based on input data and user interactions.

Question 18

Heather is a top manager at a consumer products company.She is thinking about what lines of business her company should be in five years from now.She would find a decision support system most useful.

Accepted Answer

The answer of Heather is a top manager at a...

Question 19

IT has dramatically changed the technical aspects of business firms,but the nature of the management process has not been affected much by IT.

Accepted Answer

IT has had a significant impact on the management process of businesses, including communication, decision-making, and data analysis. It has enabled managers to gather and analyze more data, communicate more effectively with employees and customers, and make more informed decisions. However, it has not fundamentally changed the nature of the management process itself.

Question 20

The term "information technology" refers to the latest developments in transmitting information.

Accepted Answer

The term "information technology" refers to the use of computers and other electronic devices to store, process, and transmit information.

Quiz 13: Managing Information Systems and Communication Technology