Question 1

A machine shop produces hangers on two different machines. Machine 1 can produce a hanger every 15 minutes. Machine 2 can produce a hanger every 10 minutes. What is the average productivity per machine?

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Question 2

During week one, on average, the aircraft cleaning staff was able to totally clean an airplane in 45 minutes using 3 cleaners. During week two the average time to clean an aircraft went to 40 minutes with one of the cleaning staff off sick. Week two productivity changed in which direction and by how much?

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Question 3

Discuss how the operations strategy categories of structure and infrastructure determine the nature of the company's operations function.

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Question 4

If a company's inputs for producing a certain product increase by 10% and the output increases by 25%, what is the percentage productivity increase for that product?

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Question 5

A mission statement answers what three overriding questions?

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Question 6

Describe how Southwest Airlines competes on cost.

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Question 7

What are some general technological trends in the marketplace?

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Question 8

Suggest some core competencies that companies may have.

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Question 9

If a company's inputs for producing a certain product increase by 50% and the output increases by 90%, what is the percentage productivity increase for that product?

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Question 10

Last week George mowed 6 lawns in two days. This week he mowed 8 lawns in three days. In which week was George more productive?

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Question 11

A firm produces shirts using three workers. On Wednesday, Madeline completed 110 shirts in 6 hours, Federico completed 90 shirts in 7 hours, and Susan completed 130 shirts in 9 hours. What was the overall productivity of the firm?

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Question 12

How have U.S. tobacco companies responded to public awareness of the dangers of smoking?

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Question 13

Define "environmental scanning."

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Question 14

At the national level why is it important to measure productivity?

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Question 15

The school's cafeteria has three service lines (pizza, salads, and sandwiches). The pizza line has one server and serves 90 pizzas per hour. The salad line has two servers and they handle 140 customers in 70 minutes. The sandwich line has three servers and they supply 360 sandwiches in 90 minutes. Which service line has the highest hourly productivity?

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Question 16

For what entities can productivity be measured?

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Question 17

A firm produces 6000 products using 12 workers on a nine-hour shift. What is the labor productivity per worker?

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Question 18

What outsourcing activities does Total Logistics Control perform for Meijer?

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Question 19

A firm produces 1500 units per day using four workers on a five-hour shift. On average, 12% of the units produced are defective and must be scrapped. What is the labor productivity for non-defective units?

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Question 20

A new milling machine can process 2000 jobs in 8 hours. What is the productivity of the machine?

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Quiz 2: Operations Strategy and Competitiveness