Question 1

Offshoring is
A)asking an outside organization to perform functions that could have been performed within the organization.
B)the movement of a business practice from one country to another country.
C)purchasing a firm from a foreign country.
D)most prevalent in the auto industry.

Accepted Answer

Offshoring is the process of moving a business practice from one country to another country. This can include outsourcing production or services to a foreign company or setting up operations in a foreign country. The purpose of offshoring is often to take advantage of lower labor costs, tax incentives, or other benefits.

Question 2

The triple bottom line refers to evaluating an organization on all of the following performance criteria EXCEPT:
A)Demographic.
B)Economic.
C)Social.
D)Environmental.

Accepted Answer

The triple bottom line evaluates an organization on economic, social, and environmental performance criteria. Demographic criteria do not fall under the triple bottom line framework.

Question 3

Former CEO of Xerox,Anne Mulcahy,turned the company around after facing bankruptcy in 2000.She did this in part by focusing on
A)motivating employees.
B)training employees.
C)laying-off unproductive employees.
D)hiring new college graduates.

Accepted Answer

Anne Mulcahy focused on motivating employees as part of her strategy to turn Xerox around, emphasizing the importance of employee morale and engagement in the company's recovery.

Question 4

Les Schwab,the founder of Les Schwab Tires,Inc.,believed in treating employees like ____________.

Accepted Answer

The answer of Les Schwab,the founder of Les Schwab Tires,Inc.,believed...

Question 5

Validity is
A)an entity that can take on different values.
B)the consistency in measurement.
C)the strength of the relationship between two variables.
D)the degree to which a measure captures what it is intended to measure.

Accepted Answer

Validity refers to the degree to which a measure captures what it is intended to measure. It is important to ensure that a measure is valid in order to accurately interpret the results and make meaningful conclusions. A and C are not correct because they do not accurately describe validity. B refers to reliability, which is a related but distinct concept from validity.

Question 6

Les Schwab was well-known for giving away free ___________ to customers who purchased four tires in the month of March.

Accepted Answer

The answer of Les Schwab was well-known for giving away...

Question 7

Datum refers to
A)multiple observations.
B)the consistency of a measure.
C)the degree to which a measure captures what it is intended to measure.
D)a single observation.

Accepted Answer

Datum refers to a single observation.

Question 8

In analyzing trends that present challenges for organizational behavior,which of the following is INCORRECT?
A)Outsourcing offshore presents a challenge managing teams of different nationalities and culture.
B)A flattening world creates an uneven playing field with regard to information access.
C)Sustainable business practices are those that meet present needs without compromising the needs of future generations.
D)"Moore's Law" suggests that computing power doubles every two years.

Accepted Answer

A flattening world actually refers to the leveling of the playing field in terms of access to information, contrary to the statement that it creates an uneven playing field.

Question 9

An ethics audit would ask all the following questions of a firm EXCEPT:
A)Do you make sure to hide any examples of unethical behavior so others do not repeat the behavior?
B)Do you ensure that pay is equitable for all employees?
C)Do you question whether employees are seeing any examples of unethical behavior occurring in the workplace?
D)Do you ensure that daily decisions are assessed for ethical compliance?

Accepted Answer

The question "Do you make sure to hide any examples of unethical behavior so others do not repeat the behavior?" is not ethical and would not be asked in an ethics audit. The other questions are relevant to assessing a firm's ethical practices.

Question 10

The likelihood that findings in a given study would be found in another setting or study is known as
A)reliability.
B)validity.
C)meta-analysis.
D)generalizability.

Accepted Answer

Generalizability refers to the extent to which findings from a sample can be applied to a larger population or other settings/studies. Reliability refers to consistency and stability of results over time, while validity refers to the accuracy of results and whether they measure what they are supposed to measure. Meta-analysis is a statistical analysis method that combines results from multiple studies to draw conclusions. While all of these concepts are important in research, the question specifically asks about the likelihood of findings being applicable to other settings/studies, which is generalizability.

Question 11

Which of the following statements is INCORRECT with regard to trends that organizational behavior is addressing?
A)The workforce is getting younger and thus their integration into most organizations will be seamless.
B)Organizations will likely become "shamrock-shaped" in the future.
C)The world is "flattening" so information access is increasing.
D)Outsourcing is becoming a way of life in many organizations.

Accepted Answer

The statement that the workforce is getting younger and thus their integration into most organizations will be seamless is incorrect. While it is true that the workforce is getting younger, their integration into organizations may not necessarily be seamless as there may be differences in expectations, work style, and values between older and younger employees. Organizational behavior is addressing this issue and encouraging organizations to create inclusive environments that value diversity and differences in age.

Question 12

Research indicates that the most important determinant of ethical behavior in an organization is
A)the establishment of policies prohibiting unethical behavior.
B)the passage of laws requiring ethical behavior.
C)manager commitment to ethical behavior.
D)the establishment of rules requiring greater accountability.

Accepted Answer

While establishing policies and rules and passing laws can certainly have an impact on ethical behavior, research consistently shows that the most important determinant is the level of manager commitment to ethical behavior. When managers demonstrate a commitment to ethical values and behavior, employees are more likely to follow suit and prioritize ethical considerations in their own actions. Without such leadership, even well-crafted policies and rules may not be effective in promoting ethical behavior across an organization.

Question 13

Trends in all of the following areas represent challenges for organizational behavior EXCEPT:
A)Increasing technological innovation.
B)Increasing employee engagement.
C)Increasing access to information.
D)Increasing attention to sustainable business practices.

Accepted Answer

Increasing employee engagement is not a challenge for organizational behavior, but rather a desired state that organizational behavior strives to achieve. The other trends listed represent challenges because they require organizations to adapt and manage change effectively in order to remain competitive and successful.

Question 14

Because it is likely that U.S.employees will change jobs 11 times in their career,employees should be ___________ learners and continually upgrade their skill set.

Accepted Answer

The answer of Because it is likely that U.S.employees will...

Question 15

Meta-analysis is
A)a study with a group that receives a treatment and a comparison group that receives no treatment.
B)a study conducted in an actual organization.
C)the process of summarizing research findings from studies on related topics.
D)an in-depth analysis of a single industry or company.

Accepted Answer

Meta-analysis involves combining and analyzing data from multiple studies on related topics to draw conclusions and identify patterns in the results.

Question 16

In analyzing the data,the researcher notes that as employee absences increase,scores on performance evaluations decrease.This suggests
A)there is a correlation between employee absenteeism and employee performance.
B)employee absence causes poor performance.
C)employee absence is a reliable measure.
D)employee performance is a valid measure.

Accepted Answer

The statement suggests there is a correlation between employee absenteeism (independent variable) and employee performance (dependent variable). However, it does not establish causation (B), nor does it address the reliability of the measurement of employee absence (C) or the validity of the performance evaluation measure (D).

Question 17

Natalia administered a test to a job candidate three different times.She is looking at the scores and sees that they are 85,87 and 85 out of 100.She notes that the scores are fairly consistent.In other words,the test is
A)valid.
B)reliable.
C)strong.
D)relevant.

Accepted Answer

The consistency of the scores indicates that the test is reliable, meaning that it produces consistent and stable results. Validity, on the other hand, refers to whether the test actually measures what it is intended to measure, and relevance refers to whether the test is applicable and useful for the job being sought. There is not enough information provided to determine the strength of the test.

Question 18

A shamrock organization
A)prevents flexible staffing in an organization.
B)is comprised of one-third regular employees,one-third temporary employees,and one-third offshore employees.
C)is the current structure of most organizations in the United States.
D)increases full-time employment rates in the overall economy.

Accepted Answer

A shamrock organization is one that is comprised of one-third regular employees, one-third temporary employees, and one-third offshore employees. This type of organization allows for flexibility in staffing and can help reduce costs for the company.

Question 19

At Xerox,the correlation between ___________ and ___________ is apparent.
A)pay,job satisfaction.
B)job satisfaction,performance.
C)employee engagement,pay.
D)leadership,motivation

Accepted Answer

The answer of At Xerox,the correlation between ___________ and ___________...

Question 20

One Big Ten University wanted to determine whether a Wellness Program that focused on walking to enhance employee health would cut down on employees' use of health benefits.Employees in the Liberal Arts department were invited to participate and received a $25 gift card to Best Buy for taking part in the program.Employees in the Engineering department did not participate in the program.Health benefits data was examined for both departments. The Engineering school employees,described in the scenario above,could be labeled the
A)control group.
B)treatment group.
C)case group.
D)survey group.

Accepted Answer

The group of employees who did not participate in the Wellness Program and received no intervention can be considered as the control group. The purpose of having a control group is to provide a baseline for comparison with the treated group, which received the intervention. In this case, the control group provides a benchmark against which the effectiveness of the intervention can be evaluated.

Quiz 1: Organizational Behavior

Offshoring is

The triple bottom line refers to evaluating an organization on all of the following performance criteria EXCEPT:

Former CEO of Xerox,Anne Mulcahy,turned the company around after facing bankruptcy in 2000.She did this in part by focusing on

Les Schwab,the founder of Les Schwab Tires,Inc.,believed in treating employees like ____________.

Validity is

Les Schwab was well-known for giving away free ___________ to customers who purchased four tires in the month of March.

Datum refers to

In analyzing trends that present challenges for organizational behavior,which of the following is INCORRECT?

An ethics audit would ask all the following questions of a firm EXCEPT:

The likelihood that findings in a given study would be found in another setting or study is known as

Which of the following statements is INCORRECT with regard to trends that organizational behavior is addressing?

Research indicates that the most important determinant of ethical behavior in an organization is

Trends in all of the following areas represent challenges for organizational behavior EXCEPT:

Because it is likely that U.S.employees will change jobs 11 times in their career,employees should be ___________ learners and continually upgrade their skill set.

Meta-analysis is

In analyzing the data,the researcher notes that as employee absences increase,scores on performance evaluations decrease.This suggests

Natalia administered a test to a job candidate three different times.She is looking at the scores and sees that they are 85,87 and 85 out of 100.She notes that the scores are fairly consistent.In other words,the test is

A shamrock organization

At Xerox,the correlation between _ and _ is apparent.