Question 1

List and define the core job characteristics found in the Hackman and Oldham model.

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Question 2

History suggests that one of the first incentive plans in place was when Napoleon promised 12,000 francs to anyone who could find a way to preserve food for the army.This is an example of a ____________.

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Question 3

What is the difference between felt empowerment and structural empowerment?

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Question 4

Describe the process of job rotation as it applies to an employee in your college's photocopying center.

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Question 5

_______ ________ ensures that there is two-way communication during the appraisal process and the employee's story is heard.

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Question 6

___-_________ _______________ is the process where supervisors,peers,subordinates,and sometimes even customers provide feedback in a confidential manner to later share with the employee for developmental purposes.

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Question 7

Beliefs about different groups that may be generalized to an employee who is being evaluated,even though those beliefs may have little basis in reality,leads to a _____________ bias in performance evaluation.

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Question 8

What does each of the letters in the acronym,SMART,mean?

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Question 9

Describe some of Frederick Taylor's observations that led to his development of the scientific management philosophy.

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Question 10

Fruit pickers are paid based on the amount of fruit they pick in a day.This is an example of a ______ _______ _______ system.

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Question 11

If you answer 90% of the questions right on an exam,you get an A,if you get 80% correct,you get a B,and so on.This approach to grading an exam uses an __________ _________ criteria.

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Question 12

The purpose of ________ __________ is to align company and employee interests by making employees owners.

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Question 13

_____________ is a company-wide program where employees are rewarded for performance gains compared to past performance.

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Question 14

A one-time reward that follows a specific accomplishment is called a _________.

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Question 15

If a manager does not want to have a confrontation with an employee or wants to avoid hurting that employee's chances of getting a bonus,he may give the employee a rating higher than warranted.This bias in performance appraisal is called ______________.

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Question 16

Chinese employees are much more motivated by ____________ goals than their American counterparts.

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Question 17

How do the job design techniques of job enlargement and job enrichment differ?

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Question 18

What is the formula to calculate the motivating potential score (MPS)of a job,and what is the purpose of the score?

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Question 19

Why do goals motivate?

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Question 20

Write a SMART goal.

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Quiz 6: Designing a Motivating Work Environment