Question 1

According to the textbook,the key problem with the "communication as action" model of communication is that it overlooks the various channels of communication.

Accepted Answer

The key problem with the "communication as action" model is that it views communication as a one-way process, ignoring feedback and interaction, not the channels of communication.

Question 2

Someone who is distracted by the thought of an upcoming exam and misses the professor's advice on how best to study is experiencing literal noise.

Accepted Answer

Literal noise refers to actual sound interference, while the situation described involves psychological or mental distraction, which is considered internal noise.

Question 3

Personnel managers cite oral communication skills as a top factor in helping graduating college students obtain employment.

Accepted Answer

According to the statement, personnel managers consider oral communication skills to be a top factor in assisting graduating college students in finding employment, indicating that the statement is true.

Question 4

The other-oriented perspective is essential for a message to achieve its desired effect.

Accepted Answer

The other-oriented perspective, which means considering the needs, interests, and perspectives of the audience, is crucial for a message to be successful in attaining its intended purpose. By tailoring the message to the recipients' preferences, tone, and language, the message is more likely to resonate with the audience and elicit the desired response. Therefore, the other-oriented perspective is essential for effective communication.

Question 5

According to the textbook,an important aspect of a successful group is having a sense of belonging among its members.

Accepted Answer

The textbook states that a sense of belonging is an important aspect of a successful group because it helps members feel connected and committed to the group's goals and activities. This improves communication, cooperation, and overall group performance.

Question 6

The "communication as transaction" model fails to take into account the simultaneous nature of communication.

Accepted Answer

The "communication as transaction" model actually emphasizes the simultaneous and dynamic nature of communication, where all parties are both senders and receivers.

Question 7

Verbal messages are more believable than nonverbal messages.

Accepted Answer

Nonverbal messages can often reveal more about a person's true thoughts and emotions than verbal messages, as they are more difficult to control and may be more honest. Additionally, verbal messages may be intentionally misleading or deceptive.

Question 8

When Filiberto returns home from his classes,he finds that there are three emails from his friend Paolo that were sent at various times of the day.These emails illustrate that mediated communication is synchronous.

Accepted Answer

Mediated communication refers to communication that takes place through a medium, such as email, text messages, or social media, rather than face-to-face interaction. Synchronous communication occurs in real-time, where both the sender and receiver are present at the same time, such as in a phone conversation or live chat. As emails are asynchronous, it means that Filiberto and Paolo were not present at the same time during the communication, making it an example of asynchronous communication. Therefore, the statement is false, and the correct answer is B.

Question 9

A nonverbal message may contradict a person's verbal message.

Accepted Answer

Nonverbal messages such as facial expressions, body language, tone of voice, and gestures can convey a different meaning or emotion than the words being spoken. This inconsistency between verbal and nonverbal messages is known as mixed signals and can cause confusion or distrust in communication.

Question 10

According to the textbook,a characteristic of competent communication is to achieve a common understanding of the message.

Accepted Answer

Competent communication involves being able to convey a message in a way that is clear and easily understood by the recipient, and also involves actively seeking feedback and clarification to ensure that a shared understanding has been achieved.

Question 11

The relationship dimension of a message offers cues about the amount of power and control the speaker feels toward the other person involved in the communication.

Accepted Answer

The relationship dimension of a message includes how the speaker feels towards the receiver which can indicate power dynamics and control in the communication.

Question 12

You spend more time listening than performing any other communication activity.

Accepted Answer

Listening is an essential communication skill, and research shows that we spend more time listening than performing any other communication activity. We spend about 45% of our communication time listening, 30% speaking, 16% reading, and 9% writing. Therefore, option A is correct.

Question 13

Bert,Ernie,and Oscar are in a serious discussion about their highway trash pickup contract.This is an example of dyadic communication.

Accepted Answer

Dyadic communication involves communication between two individuals, whereas in this scenario there are three individuals involved in the discussion. Therefore, it is not an example of dyadic communication.

Question 14

The Pascal quotation,"There are truths on this side of the Pyrenees,which are falsehoods on the other," suggests that there is not a universal code of ethics that is followed by all cultures.

Accepted Answer

The quotation implies that what is considered true in one culture may be considered false in another culture, suggesting that there is not a universal code of ethics that is followed by all cultures.

Question 15

The relationship aspect of communication is usually explicit in a person's verbal messages.

Accepted Answer

The relationship aspect of communication is usually implicit in a person's verbal messages, and can be inferred from the tone, body language, and context of the conversation.

Question 16

Brad is angry with Angie,so while she tells him why she wants to go out to a specific restaurant for dinner,he sits perfectly still and makes no eye contact with her.In these ways,Brad is able to confuse Angie by not sending any feedback to her.

Accepted Answer

The answer of Brad is angry with Angie,so while she...

Question 17

According to research cited in the textbook,communication plays a role in maintaining your emotional,but not your physical health.

Accepted Answer

This statement is false. Communication plays a role in maintaining both emotional and physical health, as social support and positive social interactions have been linked to better physical health outcomes.

Question 18

A dyad must have at least three people interacting.

Accepted Answer

A dyad is a social group consisting of two individuals, so it cannot have three people interacting.

Question 19

Presentational communication occurs when a speaker addresses a gathering of people to inform,persuade,or entertain.

Accepted Answer

Presentational communication involves a speaker delivering a message to a group of people, which can be done for the purpose of informing, persuading, or entertaining the audience.

Question 20

When seeking employment,it is good to know that the top-ranked factor that human resources professionals desire in applicants is the ability to have experience in resume writing.

Accepted Answer

While having a well-written resume is important, the top-ranked factor that human resources professionals desire in applicants is typically relevant job experience.

Quiz 1: Foundations of Human Communication