____ is customer focused.
A) an autonomous project organizational structure
B) a functional organizational structure
C) a matrix organizational structure
D) a project management office

Question

Quizplus · Accepted Answer

A matrix organizational structure is customer focused as it involves cross-functional teams that work together to meet the specific needs of the customer. This structure allows for flexibility and adaptability to customer requirements, resulting in greater customer satisfaction. Autonomous project organizational structures and functional organizational structures are not typically customer focused as they are based on internal departments or individual projects. Project management offices are responsible for overseeing and managing projects but do not necessarily have a direct focus on the customer.

____ Is Customer Focused