Question 1

Which of the following is NOT an environmental analysis dimension of the nonverbal context?

Accepted Answer

The dimensions of nonverbal context are formality, warmth, constraint, and privacy. Security is not typically considered as an environmental analysis dimension of nonverbal context.

Question 2

Which technique for adapting facial expressions is used in the following example? You plaster a smile on your face when you hear that a colleague has been promoted to vice president, a job that you believed you would get.

Accepted Answer

The technique being used in the example is masking, where the person is hiding their true emotions (possibly disappointment or jealousy) with a fake smile.

Question 3

Everyone uses nonverbal communication.

Accepted Answer

Nonverbal communication refers to any form of communication that doesn't involve words, like body language, facial expressions, gestures, tone of voice, etc. Since everyone uses some form of nonverbal communication, the answer is true.

Question 4

Tracy whispers to Tanya that the news about winning a major contract is a surprise, but doesn't let anyone else in the meeting room to know that fact. Which characteristic of vocal expressiveness is he demonstrating?

Accepted Answer

Tracy is demonstrating the characteristic of volume, as he is whispering to Tanya in a low volume to ensure that the news is not heard by others in the meeting room.

Question 5

Anthropologist Edward T. Hall identifies four zones of interaction used by most North Americans. Which of the following answers is NOT one of Hall's zones?

Accepted Answer

Edward T. Hall's four zones of interaction are intimate distance, personal distance, social distance, and public distance. There is no such zone as formal distance.

Question 6

Initial impressions do not have a strong effect on how others judge and feel about you.

Accepted Answer

Research has shown that initial impressions can have a strong effect on how others judge and feel about you. First impressions are formed quickly and can be difficult to change, so it is important to make a positive first impression in order to establish a good reputation.

Question 7

Which of the following types of nonverbal behavior is one of the most potent forms of human expression because, in addition to sending strong messages, it can also affect your physical and psychological health?

Accepted Answer

Touch is one of the most potent forms of human expression because it not only sends strong messages but also affects physical and psychological health. Touch has been shown to have numerous benefits, including reducing stress, improving immune function, and increasing feelings of trust and connection with others.

Question 8

Neurophysiologists claim that the teenage brain works different than adult brains when processing nonverbal information. The teenage brain

Accepted Answer

According to the statement, the teenage brain has difficulty correctly recognizing emotions expressed nonverbally.

Question 9

Which technique for adapting facial expressions is used in the following example? You are thrilled that you've made the dean's list, but you downplay showing your excitement among friends who didn't make the dean's list.

Accepted Answer

The technique of deintensification is used in this example. This means that the person is toning down their expression of excitement in order to not make their friends feel bad about not making the dean's list.

Question 10

Anthropologist Edward T. Hall studies spatial relationships and how the distance between people communicates information about their relationship. He refers to this phenomenon as

Accepted Answer

Edward T. Hall refers to the phenomenon of how the distance between people communicates information about their relationship as proxemics.

Question 11

A person's tone of voice, eye contact, and physical proximity can tell you as much or more about their thoughts and feelings than the words they speak.

Accepted Answer

Nonverbal communication, including tone of voice, eye contact, and physical proximity, provides important context and cues about a person's emotions and attitudes that can supplement or even contradict the words they use.

Question 12

Although men are more likely to limit the amount of emotion they reveal, everyone relies on _______________ to comprehend the full meaning of a message.

Accepted Answer

Facial expressions are a universal form of communication that can convey emotions and intentions. While men may limit the amount of emotion they reveal compared to women, everyone relies on facial expressions to comprehend the full meaning of a message. Body movements, touch, physical appearance, and posture can also contribute to understanding a message, but facial expressions are the most important.

Question 13

Which of Mark Knapp's six nonverbal dimensions is operating in the following example? You call the organizer of the fundraising event to ask whether you should dress professionally or wear casual clothing.

Accepted Answer

The nonverbal dimension that is operating in this example is informality-formal. The question is concerned with the appropriate attire for a fundraising event, which suggests a formal event. The choice between dressing professionally or wearing casual clothing highlights the tension between informality (casual clothing) and formality (professional attire) that is often present in social situations.

Question 14

Identify the communicative function of the following gesture: You can tell when Gretel is anxious. She grabs a hunk of her hair and twirls it around and around.

Accepted Answer

The gesture of grabbing a hunk of hair and twirling it around is an example of an adaptor, which is a nonverbal behavior used to satisfy a personal need or regulate internal emotions. In this case, Gretel's anxiousness is being expressed through this self-soothing behavior.

Question 15

Members of most work groups interact with one another at Hall's

Accepted Answer

Social distance is the distance at which impersonal interactions occur, typically ranging from about 4 to 12 feet. This distance is common in work group interactions where colleagues maintain a professional relationship but are not necessarily close friends or confidants.

Question 16

Nonverbal communication refers to message components other than words that generate meaning.

Accepted Answer

Nonverbal communication includes facial expressions, gestures, posture, tone of voice, and other forms of body language, all of which convey meaning without the use of words.

Question 17

Which technique for adapting facial expressions is used in the following example? When Iantha learns that her former boyfriend is dating her best friend, she conceals her consternation by shrugging her shoulders as if to say "it's no big deal."

Accepted Answer

The technique of deintensification is used in this example, as Iantha conceals her true emotions of consternation by downplaying her reaction with a shrug.

Question 18

Immediacy refers to

Accepted Answer

Immediacy in communication refers to behaviors that convey warmth, closeness, friendliness, and approachability. This includes being open, approachable, and likable, which encourages positive interactions and relationships.

Question 19

We rely on nonverbal communication to identify and express the emotional components of a message.

Accepted Answer

Nonverbal communication, such as facial expressions, tone of voice, and body language, often convey a lot of emotional information. We use this information to understand the speaker's emotions and intentions and to express our own emotions nonverbally.

Question 20

Which of the following findings does not represent contemporary research on eye contact?

Accepted Answer

Contemporary research on eye contact does not support the idea that men look more at their conversational partner than women do. In fact, research has found no gender differences in the amount of eye contact displayed during conversation.

Quiz 6: Nonverbal Communication