Which of the following was primarily used to control the behavior of Crew G?
A) Decentralization
B) Centralization
C) Rules
D) The informal organization

Question

Quizplus · Accepted Answer

Rules were primarily used to control the behavior of Crew G. The passage mentions that "Clear rules and procedures were established, and the airline management monitored and enforced compliance."

Which of the Following Was Primarily Used to Control the Behavior