A manager catches an employee coming into work late, and therefore decides that a new companywide policy on tardiness is needed in order to improve productivity. This is an example of which of the following cognitive biases?
A) Illusion of Control
B) Frequency
C) Groupthink
D) Ego-defensiveness

Question

Quizplus · Accepted Answer

The manager is likely overestimating the frequency of tardiness based on a single observation, which is an example of the frequency bias.

A Manager Catches an Employee Coming into Work Late, and Therefore