During the _____ stage of a telephone conversation both parties identify themselves.
A)feedforward
B)opening
C)business
D)feedback
E)closing

Question

Quizplus · Accepted Answer

During the opening stage of a telephone conversation, both parties typically introduce themselves and initiate the discussion. The other options refer to different stages of communication that may occur later in the conversation.

During the _____ Stage of a Telephone Conversation Both Parties