Question 1

A newly promoted nurse manager is fearful that previous coworkers will undermine her efforts to succeed in this new position. The new manager does not share information with these coworkers even though they may need the information to understand changes that are going to occur in the organization. Which emotional intelligence self-management competency is this nurse most clearly violating?

Accepted Answer

The nurse is violating the emotional intelligence self-management competency of transparency by not sharing information with coworkers who may need it to understand changes in the organization. Transparency involves being open and honest, sharing information, and keeping others informed about important issues. The nurse's fear of being undermined is hindering her ability to practice transparency.

Question 2

The nurse manager makes an error that results in the unit being $20,000 short on operating budget for the fiscal year. When asked about the error, the nurse takes full responsibility This statement reflects which component of emotional intelligence?

Accepted Answer

Transparency is the component of emotional intelligence that is reflected in the nurse's willingness to take full responsibility for the error. Transparency involves being honest and forthcoming about mistakes and taking ownership of them.

Question 3

Which nurse has legitimate leadership authority in the organization?

Accepted Answer

The answer of Which nurse has legitimate leadership authority in...

Question 4

During a discussion of how to proceed on a project, a team member says, "I don't care how we do it. Just tell me what to do and I will get it done." What kind of followership is this nurse exhibiting?

Accepted Answer

The nurse is exhibiting dependent followership by stating that they don't care how to proceed on the project and only want to be told what to do. This type of follower relies heavily on the leader for direction and supervision.

Question 5

The nurse executive wishes to hire nurse managers who embody the service leadership mission of the organization. Which specific attributes should this nurse look for in applicants?

Accepted Answer

Empathy and awareness of the needs of both clients and the organization are key characteristics of service leadership. Persuasion is also an important aspect of leadership, as opposed to relying solely on authority or coercion. Sustaining high energy for long periods of time and a long history of leadership success are not necessarily indicative of a candidate's ability to embody the service leadership mission.

Question 6

Which leadership activities exemplify a quantum leadership style?

Accepted Answer

A quantum leadership style involves being accepting of change and encouraging innovation and creative thinking among followers. Option C exemplifies this by being accepting of change, while option D shows the leader encouraging staff nurses to think creatively by suggesting they help clients access internet sites about their disease process. Options A, B, and E do not necessarily exemplify a quantum leadership style as they do not specifically involve promoting innovation and creative thinking.

Question 7

Staff nurses have been asked to comment on the work of a nurse manager as part of the manager's performance review. Which comments by the staff nurses would indicate to the supervisor that the manager is also a leader?

Accepted Answer

Comments B and D indicate that the nurse manager is not only managing tasks and delegating responsibilities, but also inspiring and guiding the staff in their personal and professional development, which are key qualities of a leader. A, C, and E indicate effective management but do not necessarily demonstrate leadership qualities.

Question 8

The nurse has set a goal of becoming a clinical nurse leader (CNL). What actions should this nurse plan to reach this goal?

Accepted Answer

Becoming a clinical nurse leader (CNL) typically requires a master's degree. Therefore, the best choice would be for the nurse to return to school to obtain a master's degree. Obtaining experience as a nurse manager, learning about the hospital's organization, and taking a class in hospital administration may be helpful in becoming a CNL, but getting an advanced degree is typically a requirement.

Question 9

In a leadership training class, which statement by a student indicates learning has been successful?

Accepted Answer

Option C is the only statement that indicates successful learning because it recognizes the importance of relationship building in leadership. The other options promote negative leadership qualities such as manipulation, coldness, and lack of responsibility.

Question 10

As a result of retirements, resignations, and reorganization, a nurse became nurse manager of a high-acuity unit 3 months after being licensed. The manager struggles with the responsibilities of the position and is often unable to make decisions. Which component of the AONE management competencies does this nurse probably lack?

Accepted Answer

The answer of As a result of retirements, resignations, and...

Quiz 4: Leading, Managing, Following