Question 1

When assessing internet sources, what would alert you the source is not valid?
A) The information was posted recently
B) there are no authors or sources listed
C) The advertisements on the website link to scholarly journals
D) The source has hyperlinks related to similar topics

Accepted Answer

If there are no authors or sources listed, it is difficult to determine the credibility and expertise of the information presented. This may indicate that the information is not reliable.

Question 2

Credibility of the information being presented can be established by __________.
A) using quotes
B) using statistics
C) using personal examples
D) listing or mentioning the sources

Accepted Answer

Listing or mentioning the sources is the best way to establish credibility of the information being presented as it shows where the information is coming from and allows the audience to verify the information for themselves. Using quotes, statistics, and personal examples can also add to the credibility, but listing the sources is the most important factor.

Question 3

Informative speakers should be _________, while persuasive speeches should be _________.
A) objective; subjective
B) objective; objective
C) subjective; objective
D) subjective; subjective

Accepted Answer

Informative speeches aim to present unbiased factual information, and therefore, should be objective. Persuasive speeches aim to convince the audience to adopt a particular viewpoint, and therefore, may use subjective tactics to sway their opinion.

Question 4

Rashid's company is considering adopting a new policy. A competitor adopted the same policy and received bad press. He thinks that they too will receive bad publicity if they adopt the policy. Rashid is using ____________.
A) inductive reasoning
B) deductive reasoning
C) analogical reasoning
D) logical reasoning

Accepted Answer

The answer of Rashid's company is considering adopting a new...

Question 5

Mentioning previous work experience, awards, and recognitions is one way of establishing ___________.
A) ethos
B) pathos
C) logos
D) rapport

Accepted Answer

Mentioning previous work experience, awards, and recognitions helps establish ethos, or credibility and trustworthiness. This is important in building a strong argument or persuasive message.

Question 6

Tom recently gave a presentation at work highlighting the problems with customer service. He asks all his coworkers to spend an extra thirty minutes each day handling customer complaints. This is an example of:
A) motivation
B) coaching
C) call to action
D) leadership

Accepted Answer

Tom's request for his coworkers to spend extra time handling customer complaints is a call to action, as he is urging his colleagues to take specific steps to address the problem he identified. It is not necessarily an example of motivation, coaching, or leadership.

Question 7

Which philosopher viewed credibility as central to any effective rhetoric?
A) Quintilian
B) Aristotle
C) Socrates
D) Plato

Accepted Answer

The answer of Which philosopher viewed credibility as central to...

Question 8

Passive agreement is a goal of what kind of presentation?
A) informative
B) solicitation
C) call to action
D) persuasive

Accepted Answer

Passive agreement is a goal of persuasive presentations, where the speaker aims to convince the audience of a particular viewpoint or to take a certain action without directly asking for it.

Question 9

Which of the following is an example of a specific purpose?
A) I want my employees to understand and follow the new dress code policy.
B) I want to persuade my team.
C) I would like ABC Company to select us as the bank to serve their employees' banking needs.
D) a and c

Accepted Answer

Both A and C clearly state a specific purpose. A states the specific purpose of wanting employees to understand and follow the new dress code policy, while C states the specific purpose of wanting ABC Company to select the speaker's bank for their employees' banking needs. B is not specific enough, as it does not state what the speaker wants to persuade their team to do.

Question 10

What supporting material would you use to supplement the logos of your persuasive argument?
A) statistics
B) quotes
C) examples
D) all of the above

Accepted Answer

Using a combination of statistics, quotes, and examples can strengthen the logos of the persuasive argument. Statistics can provide data and evidence to support the argument, quotes can add credibility by using the words of experts or authoritative sources, and examples can help illustrate the real-world application of the argument.

Question 11

During a recent poverty awareness event, Sara incorporated pictures of starving children into her presentation. This persuasive appeal is known as:
A) ethos
B) pathos
C) logos
D) cognitive dissonance

Accepted Answer

Using pictures of starving children evokes an emotional response, which falls under the category of pathos. This is an attempt to appeal to the audience's emotions and elicit a sympathetic response to the issue of poverty.

Question 12

Which of the following should be included in a persuasive speech?
A) pathos and logos
B) pathos, logos, and ethos
C) pathos and ethos
D) ethos and logos

Accepted Answer

A persuasive speech should include all three elements of persuasive appeal: pathos, logos, and ethos. Pathos appeals to the audience's emotions, logos appeals to logic and reason, and ethos establishes the speaker's credibility and authority on the topic. Including all three elements helps to create a well-rounded and convincing argument.

Question 13

During persuasive speeches, if the presenter wants the audience to take some sort of action, they are seeking ___________.
A) passive agreement
B) active agreement
C) active agreement and call to action
D) passive agreement and call to action

Accepted Answer

If the presenter wants the audience to take some sort of action, they are seeking active agreement and a call to action. They want their audience not only to agree with their message but also to take action based on that agreement.

Question 14

Which philosopher wrote The Art of Rhetoric?
A) Plato
B) Aristotle
C) Homer
D) Socrates

Accepted Answer

The Art of Rhetoric is written by Aristotle, who was a Greek philosopher and student of Plato. The book is considered one of the most influential works on the subject of rhetoric, which is the art of persuasive speaking and writing.

Question 15

Formal presentations and opportunity presentations are identical in __________ and ___________.
A) preparation, presentation
B) length, format
C) timing, setting
D) goal, result

Accepted Answer

Both types of presentations require preparation and presentation skills. In formal presentations, the preparation may be more extensive and detailed, and the presentation may be delivered to a larger audience in a more formal setting. However, in both types of presentations, the presenter needs to put effort into preparing and delivering the message effectively.

Question 16

Marcus is trying to persuade his managers to give an extra day off for Thanksgiving break by reminding them that they want employees to be happy, and that holiday breaks make employees happy. This type of persuasion is _________.
A) inductive reasoning
B) deductive reasoning
C) cognitive dissonance
D) causal reasoning

Accepted Answer

Marcus is using deductive reasoning by making a general statement (managers want employees to be happy) and then applying it to a specific case (giving an extra day off for Thanksgiving break).

Question 17

Roman wishes to introduce a new drinking water system to his office and do away with the bottled water vending machine. He asks the audience to raise their hands if they like to waste money and plastic. He then asks the audience to raise their hands if they would like to save money and the environment. Roman is using what technique to persuade his audience?
A) cognitive dissonance
B) analogical reasoning
C) causal reasoning
D) logical reasoning

Accepted Answer

Roman is using cognitive dissonance by presenting a contradiction between wastefulness and environmental responsibility in order to persuade his audience to support his proposed change. He is attempting to create a mental discomfort in his audience that can be resolved by agreeing with his proposition.

Question 18

Presentational excellence is important because _____________.
A) Presentations serve as a tool to motivate employees and communicate effectively about business goals.
B) Presentational excellence must be present in order to achieve professional excellence.
C) Product presentations, team huddles, running meetings, press conferences, special events, and other forms of oral communication reveal something about you as a professional.
D) all of the above

Accepted Answer

Presentational excellence is important for various reasons such as motivating employees, effectively communicating business goals, achieving professional excellence, and representing oneself as a competent professional during various oral communication events. Therefore, all of the above choices are correct.

Question 19

Cindy is concerned that her presentation does not follow a logical sequence. Which persuasive appeal should she work on before making her presentation?
A) ethos
B) logos
C) pathos
D) outlining

Accepted Answer

Logos refers to the logical appeal of an argument, focusing on reasoning and evidence. If Cindy is concerned about the logical sequence of her presentation, she should work on logos to ensure her argument is coherent and logically structured.

Question 20

Emotional appeal should be included in ___________.
A) informative speeches
B) persuasive speeches
C) informative and persuasive speeches
D) neither informative nor persuasive speeches

Accepted Answer

Emotional appeal is most commonly used in persuasive speeches to persuade the audience to take a specific action or adopt a particular viewpoint. While emotional appeal can also be used in informative speeches, it is not typically the primary focus. Therefore, the best choice is B - persuasive speeches.

Quiz 11: Informing and Persuading

When assessing internet sources, what would alert you the source is not valid?

Credibility of the information being presented can be established by __________.

Informative speakers should be _, while persuasive speeches should be _.

Rashid's company is considering adopting a new policy. A competitor adopted the same policy and received bad press. He thinks that they too will receive bad publicity if they adopt the policy. Rashid is using ____________.

Mentioning previous work experience, awards, and recognitions is one way of establishing ___________.

Tom recently gave a presentation at work highlighting the problems with customer service. He asks all his coworkers to spend an extra thirty minutes each day handling customer complaints. This is an example of:

Which philosopher viewed credibility as central to any effective rhetoric?

Passive agreement is a goal of what kind of presentation?

Which of the following is an example of a specific purpose?

What supporting material would you use to supplement the logos of your persuasive argument?

During a recent poverty awareness event, Sara incorporated pictures of starving children into her presentation. This persuasive appeal is known as:

Which of the following should be included in a persuasive speech?

During persuasive speeches, if the presenter wants the audience to take some sort of action, they are seeking ___________.

Which philosopher wrote The Art of Rhetoric?

Formal presentations and opportunity presentations are identical in and _.

Marcus is trying to persuade his managers to give an extra day off for Thanksgiving break by reminding them that they want employees to be happy, and that holiday breaks make employees happy. This type of persuasion is _________.

Presentational excellence is important because _____________.

Cindy is concerned that her presentation does not follow a logical sequence. Which persuasive appeal should she work on before making her presentation?

Emotional appeal should be included in ___________.