Question 1

Vinnie wants to become a manager in his company,but he has always been a bit shy and has a hard time interacting with co-workers.In order for Vinnie to succeed as a manager,he will need to work on his:

Accepted Answer

Human relations skills are essential for a manager, as they involve interacting with and leading a team of people. Vinnie needs to work on his ability to communicate, collaborate, motivate, and resolve conflicts with his co-workers. Technical skills (A) are also important, but they alone are not enough for effective management. Control skills (C) involve setting goals, measuring performance, and taking corrective actions, and integration skills (D) involve coordinating diverse activities and integrating different functions, which may not be as relevant for Vinnie's current challenge of improving his interpersonal skills.

Question 2

____________ is concerned with finding the right information and making that information accessible and understood by everyone in an organization.

Accepted Answer

Knowledge management is the process of finding and utilizing the right information to improve decision making, problem solving and enhance understanding of various aspects of the organization. It involves collecting, organizing, storing, analyzing and sharing information to ensure that it is accessible and understood by everyone within the organization. Mission management is more concerned with aligning organizational goals to its mission statement. Data management is more focused on managing the storage, backup and retrieval of data, while auditing involves evaluating and ensuring financial compliance.

Question 3

_____________ involves creating a vision for others to follow,establishing corporate values and ethics,and transforming the way an organization does business so that it is more effective and efficient.

Accepted Answer

Leadership involves creating a vision for others to follow, establishing corporate values and ethics, and transforming the way an organization does business so that it is more effective and efficient. Organizing involves coordinating resources and tasks to achieve organizational goals, production management focuses on the processes involved in producing goods or services, and tactical planning involves developing specific plans and strategies to achieve short-term goals.

Question 4

The __________ style of leadership is characterized by making managerial decisions without consulting others.

Accepted Answer

The autocratic leadership style involves the manager making decisions without consulting others, sometimes even disregarding the input of others in the decision-making process. This style is generally considered to be less effective and can lead to lower morale and engagement among employees.

Question 5

Managers who listen to their subordinates and allow them to participate in decision-making are using the ____________ style of leadership.

Accepted Answer

The participative style of leadership involves listening to and involving subordinates in decision-making. Autocratic style involves making decisions without input from others, free-rein involves giving freedom to subordinates to make decisions, and bureaucratic style involves strict adherence to established rules and procedures.

Question 6

After working for eleven years as a production line worker,Hollis recently was made a foreman.In his new position,Hollis will rely on:

Accepted Answer

As a foreman, Hollis will need both technical skills related to the production processes, as well as human relations skills to manage and motivate his team. Conceptual skills may be helpful but not as crucial as the other two skills in this position. Accounting and financial skills are not mentioned as important in this scenario.

Question 7

After thirteen years as a laborer for Hendrix Construction,Jimmy was promoted to the position of foreman.He is directly responsible for assigning various jobs to his work crew and evaluating their performance on a daily basis.Jimmy is now a member of:

Accepted Answer

Jimmy is now responsible for supervising and managing the work crew, making him a part of supervisory management. He is not in top or middle management as he does not have the authority to make major decisions for the company or manage other managers. There is no such thing as forward management.

Question 8

As CEO of Google,Eric Schmidt performs strategic planning for the organization as well as putting structure in place to monitor company progress.These activities make use of Eric's:

Accepted Answer

Conceptual skills involve the ability to think abstractly and solve complex problems. As the CEO of Google, Eric Schmidt would need to use conceptual skills to plan the long-term strategy of the organization and make decisions for the future. Technical skills (B) refer to specific knowledge or ability within a particular field, like programming or engineering. Concurrent skills (C) involve managing multiple tasks simultaneously. Human relations skills (D) refer to the ability to work effectively with others and manage interpersonal relationships, which are also important for a CEO, but not as directly related to strategic planning and structure implementation.

Question 9

Ricardo works as a department head at Barnes Hospital.His job requires Ricardo to spend most of his time training and coaching employees to perform their jobs more effectively and teaching other managers to be better leaders.Ricardo's job requires him to make full use of his:

Accepted Answer

Ricardo's job involves training and coaching employees, which requires effective communication, empathy, and understanding of human behavior. These skills fall under the category of human relations skills, making option D the best choice. Technical skills refer to specific knowledge and expertise required for a particular job, while conceptual skills involve a bigger picture understanding of how different parts of an organization work together. Orientation skills are not a recognized category of management skills.

Question 10

Rob intends to major in accounting because he is confident that an ability to read and interpret financial and accounting data is the way to get to the top in business.Rob seems to be concerned with developing his:

Accepted Answer

The answer of Rob intends to major in accounting because...

Question 11

_____________ means giving employees the authority and responsibility to respond quickly to customer requests.

Accepted Answer

Empowerment means giving employees the authority and responsibility to respond quickly to customer requests.

Question 12

A(n)__________ leader would set objectives and give employees a great deal of freedom to decide for themselves how to accomplish those objectives.

Accepted Answer

A free-rein leader delegates decision-making and authority to their employees, while still holding them accountable for the outcomes. This style of leadership is effective in organizations with experienced and knowledgeable employees who have a high degree of self-motivation and initiative.

Question 13

Leaders:

Accepted Answer

Embracing change is a key trait of effective leaders, as they must be able to adapt to new situations and innovate to keep their organization moving forward. While leaders may also be concerned with tactical issues, this is only one aspect of their job. Delegating work and maintaining order are also important, but they should not take precedence over embracing change.

Question 14

__________ is the term used to describe giving workers the education and tools they need to assume additional decision-making powers.

Accepted Answer

Enabling is the term used to describe providing workers with the education and tools they need to assume additional decision-making powers. It involves empowering employees to take ownership of their work and giving them the tools and resources they need to succeed. This is an essential part of employee development and can lead to increased job satisfaction and productivity.

Question 15

Which of the following persons is most likely to be involved in strategic planning?

Accepted Answer

The chief executive officer, or CEO, is responsible for guiding the overall direction and strategy of the organization. Therefore, they are most likely to be involved in strategic planning. The electrical shop supervisor, budget analyst, and advertising manager may be involved in operational or tactical planning, but would not typically be responsible for overall strategic direction.

Question 16

Anita is employed as plant manager for Mojo Industries,Incorporated.Though she spends some time performing all management functions,she is particularly concerned with tactical planning and controlling.Anita's position would be classified as part of Mojo's:

Accepted Answer

Anita's focus on tactical planning and controlling indicates that she is in charge of implementing the overall strategy set by top management, making her a part of middle management.

Question 17

Axel is in a new position,serving as a first-line manager.Axel's position will require him to spend a lot of time:

Accepted Answer

As a first-line manager, Axel's primary responsibility will be to oversee the daily performance of workers under his supervision. This requires evaluating their work, providing feedback, and ensuring that productivity goals are being met. Developing strategic plans and creating a vision for the company are typically responsibilities of higher-level managers, while providing information to stakeholders is a broader organizational responsibility.

Question 18

By completing the courses needed to obtain a college major in accounting,marketing,or some other field,a student can go a long way toward acquiring the _________ skills managers need to rise through the ranks of their area of specialization.

Accepted Answer

Completing courses in a college major in accounting, marketing or other fields provides technical skills that are required for managers to rise through the ranks of their area of specialization. Autocratic and human relations skills are also important in management, but they are not specifically acquired through completing courses for a college major. Secondary skills are not relevant to the context of the question.

Question 19

A key to effective leadership is the ability to:

Accepted Answer

Effective leadership involves the ability to communicate a compelling vision and inspire others to support that vision. Maintaining order and control may be necessary at times, but it is not the key to effective leadership. Mastering technical details may be helpful, but it is not the most important aspect of leadership. Maintaining an autocratic approach may lead to short-term results, but it is not sustainable and can lead to poor morale and turnover in the long run.

Question 20

In traditional organizations,____________ involves giving explicit instructions to workers,telling them what to do to meet the goals and objectives of the organization.

Accepted Answer

Directing involves giving instructions to workers on how to achieve the goals of the organization. Organizing involves structuring the work and resources of the organization, budgeting involves allocating financial resources, and controlling involves measuring performance against set standards. However, none of these specifically involve giving explicit instructions to workers.

Quiz 7: Management and Leadership