Which of the following questions would the learning and growth perspective of the balanced scorecard attempt to answer?
A) How does the company continue to improve and learn?
B) How do customers view the company?
C) Which business processes must the company excel in?
D) How does the company create value for its stakeholders?

Question

Quizplus · Accepted Answer

The learning and growth perspective of the balanced scorecard focuses on how the company can continue to improve and learn. It looks at the organization's ability to innovate, its leadership capabilities, its employee training and development programs, and its ability to create a culture of continuous improvement.

Which of the Following Questions Would the Learning and Growth