Determining the market share for a company's product would be a measure of performance under which perspective of the balanced scorecard?
A) Internal business
B) Customer
C) Financial
D) Learning and growth

Question

Quizplus · Accepted Answer

Determining market share is a measure of performance under the customer perspective of the balanced scorecard, as it focuses on how the company is performing in relation to meeting customer needs and expectations. The other perspectives of the balanced scorecard (internal business, financial, and learning and growth) may include different metrics or measures of performance.

Determining the Market Share for a Company's Product Would Be