When managers use metrics to assess performance and then develop strategies for corrective action,they are performing the ________ function of the management process.
A) planning
B) leading
C) staffing
D) controlling
E) organizing

Question

Quizplus · Accepted Answer

Controlling involves monitoring performance, comparing it with goals and standards, and taking corrective action as needed. The use of metrics to assess performance and develop strategies for corrective action is a clear example of the controlling function.

When Managers Use Metrics to Assess Performance and Then Develop