Question 1

Which of the following statements is representative of what might be asked in a situational interview?
A) "Tell me about a time you showed leadership in a difficult situation."
B) "Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?"
C) "Can you think of a time when you were especially proud of your management skills? Tell me about that."
D) "In this position, you are responsible for hiring and firing subordinates. Have you ever fired anyone before? Describe how you handled the situation."

Accepted Answer

B)Situational questions start with phrases such as,"Suppose you were faced with the following situation ...What would you do?" Behavioral questions start with phrases like,"Can you think of a time when ...What did you do?"

Question 2

When an interview is used to predict future job performance on the basis of an applicant's oral responses to oral inquiries,it is called a(n)________ interview.
A) group
B) selection
C) benchmark
D) background

Accepted Answer

B)Selection interviews are designed to predict future job performance based on the applicant's oral responses to oral inquiries.Interviews may be one-on-one or may be conducted in group settings.

Question 3

Which of the following terms refers to a group of interviewers working together to question and rate one applicant?
A) serial interview
B) board interview
C) sequential interview
D) mass interview

Accepted Answer

B)A panel interview,also known as a board interview,is an interview conducted by a team of interviewers,who together interview each candidate and then combine their ratings into a final panel score.

Question 4

What type of interview would most likely include the statement,"Tell me about a time when you worked successfully in a team environment"?
A) situational
B) behavioral
C) puzzle
D) stress

Accepted Answer

B)Behavioral interview questions ask applicants to describe how they reacted to actual situations in the past.

Question 5

Which of the following is the primary disadvantage of using structured interviews during the employee selection process?
A) higher potential for bias
B) limited validity and reliability
C) inconsistency across candidates
D) reduced opportunities for asking follow-up questions

Accepted Answer

D)Structured interviews when followed blindly limit the interviewer's chance to ask follow-up questions.Structured interviews are typically reliable,valid,consistent,and have a lower potential for bias.As a result,they have a greater ability to withstand legal challenges.

Question 6

Which of the following statements is representative of what might be asked in a behavioral interview?
A) "Consider a time when you were faced with an angry client. What did you do to turn the situation around?"
B) "We are concerned with employee pilferage. As a manager here, how would you go about discouraging this behavior?"
C) "Employees in this division are frequently under a great deal of pressure. How do you think you would handle the stress of the position?"
D) "What would you do if a subordinate threatened to sue the company for discrimination?"

Accepted Answer

A)Behavioral questions start with phrases like,"Can you think of a time when ...What did you do?" Situational questions start with phrases such as,"Suppose you were faced with the following situation ...What would you do?"

Question 7

Dr.Ross is interviewing for a position as Assistant Professor of Biology.His interview is conducted by a team of other faculty members in the department who interview him simultaneously and then combine their ratings into one score.This is an example of a ________ interview.
A) serial
B) panel
C) one-on-one
D) mass

Accepted Answer

B)A panel interview,also known as a board interview,is an interview conducted by a team of interviewers,who together interview each candidate and then combine their ratings into a final panel score.This contrasts with the one-on-one interview (in which one interviewer meets one candidate)and a serial interview (where several interviewers assess a single candidate one-on-one,sequentially).A mass interview involves a panel interviewing several candidates simultaneously.

Question 8

Kevin is interviewing for a position as a public relations specialist in a communications firm.He first meets with the HR manager.Afterwards,he meets with the department manager.Finally,he meets with the company president.Kevin is most likely experiencing a ________ interview.
A) board
B) panel
C) serial
D) mass

Accepted Answer

C)In a sequential or serial interview,several persons interview the applicant,in sequence,one-on-one,and then make their hiring decision.Board or panel interviews involve multiple interviewers questioning a candidate at the same time.With a mass interview,a panel interviews several candidates simultaneously.

Question 9

In a stress interview,the interviewer ________.
A) provides an applicant with a task to complete in a set amount of time
B) tries to make the applicant uncomfortable in order to spot sensitivity
C) gives a word problem to see how the candidate thinks under pressure
D) describes a hypothetical situation to assess how the applicant responds

Accepted Answer

B)In a stress interview,the interviewer seeks to make the applicant uncomfortable with occasionally rude questions.The aim is supposedly to spot sensitive applicants and those with low (or high)stress tolerance.

Question 10

According to the text,selection interviews are classified by all of the following factors EXCEPT ________.
A) administration
B) structure
C) content
D) length

Accepted Answer

D)Selection interviews are classified according to how structured they are,their "content"-the types of questions they contain,and how the firm administers the interviews.Length is not a category.

Question 11

What type of interview would most likely include the following: "It must be difficult to leave a company after such strong accusations of unethical behavior.Tell me about that"?
A) situational
B) behavioral
C) stress
D) puzzle

Accepted Answer

C)In a stress interview,the interviewer seeks to make the applicant uncomfortable with rude questions.The aim is supposedly to spot sensitive applicants and those with low (or high)stress tolerance.

Question 12

Which of the following is the most commonly used selection tool?
A) telephone reference
B) reference letter
C) interview
D) personality test

Accepted Answer

C)Interviews are the most widely used selection procedure.Not all managers use tests,reference checks,or situational tests,but most interview a person before hiring.

Question 13

How do situational interviews differ from behavioral interviews?
A) situational interviews are based on an applicant's responses to actual past situations
B) situational interviews are based on how an applicant might behave in a hypothetical situation
C) situational interviews ask applicants job-related questions to assess their knowledge and skills
D) behavioral interviews ask applicants to describe their emotions in different hypothetical situations

Accepted Answer

B)Situational interviews ask applicants to describe how they would react to a hypothetical situation today or tomorrow,and behavioral interviews ask applicants to describe how they reacted to actual situations in the past.

Question 14

Which of the following is another term for an unstructured interview?
A) directive
B) nondirective
C) unformatted
D) administrative

Accepted Answer

B)In unstructured or nondirective interviews,the manager follows no set format.A few questions might be specified in advance,but they're usually not,and there is seldom a formal guide for scoring "right" or "wrong" answers.

Question 15

Which of the following questions would most likely be asked during a stress interview?
A) "I see that you switched colleges four times before finally earning your degree. I think that reflects an inability to make good decisions and remain focused. What do you think?"
B) "Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?"
C) "Mike and Todd have $21 between them. Mike has $20 more than Todd has. How much does Mike have and how much does Todd have?"
D) "Why are you leaving your current position and changing careers?"

Accepted Answer

A)In a stress interview,the interviewer seeks to make the applicant uncomfortable with occasionally rude questions.The aim is supposedly to spot sensitive applicants and those with low (or high)stress tolerance.

Question 16

What is the type of interview which lists the questions ahead of time?
A) structured interviews
B) unstructured interviews
C) situational interviews
D) behavioral interviews

Accepted Answer

A)Structured (or directive)interviews list the questions ahead of time,and may even list and weight possible answers for appropriateness.

Question 17

Which of the following refers to a procedure designed to predict future job performance based on an applicant's oral responses to oral inquiries?
A) work sample simulation
B) selection interview
C) reference check
D) arbitration

Accepted Answer

B)A selection interview is a procedure designed to predict future job performance based on applicant's oral responses to oral inquires.

Question 18

What type of interview would most likely include the following statement? "Imagine that you have just been assigned the task of winning the business of our competition's biggest client.How would you proceed?"
A) behavioral
B) stress
C) puzzle
D) situational

Accepted Answer

D)Situational interviews ask questions based on hypothetical events.Behavioral interview questions ask applicants to describe how they reacted to actual situations in the past.Puzzle questions require applicants to solve a problem,and stress questions may be invasive and rude.

Question 19

Which of the following is an advantage of using a nondirective format when interviewing job candidates?
A) allows candidates to ask questions
B) uses a manager's time more effectively
C) pursues points of interest as they develop
D) scores and compares candidates with consistency

Accepted Answer

C)In unstructured or nondirective interviews,the manager follows no set format and there is seldom a formal guide for scoring "right" or "wrong" answers.With unstructured interviews,an interviewer can pursue points of interest as they develop and ask follow up questions because of the format's flexibility.

Question 20

In a ________ interview,a panel questions several candidates simultaneously.
A) formal
B) topical
C) panel
D) mass

Accepted Answer

D)With a mass interview,a panel interviews several candidates simultaneously.The panel poses a problem,and then watches to see which candidate takes the lead in formulating an answer.

Quiz 7: Interviewing Candidates

Which of the following statements is representative of what might be asked in a situational interview?

When an interview is used to predict future job performance on the basis of an applicant's oral responses to oral inquiries,it is called a(n) ________ interview.

Which of the following terms refers to a group of interviewers working together to question and rate one applicant?

What type of interview would most likely include the statement,"Tell me about a time when you worked successfully in a team environment"?

Which of the following is the primary disadvantage of using structured interviews during the employee selection process?

Which of the following statements is representative of what might be asked in a behavioral interview?

Dr.Ross is interviewing for a position as Assistant Professor of Biology.His interview is conducted by a team of other faculty members in the department who interview him simultaneously and then combine their ratings into one score.This is an example of a ________ interview.

Kevin is interviewing for a position as a public relations specialist in a communications firm.He first meets with the HR manager.Afterwards,he meets with the department manager.Finally,he meets with the company president.Kevin is most likely experiencing a ________ interview.

In a stress interview,the interviewer ________.

According to the text,selection interviews are classified by all of the following factors EXCEPT ________.

What type of interview would most likely include the following: "It must be difficult to leave a company after such strong accusations of unethical behavior.Tell me about that"?

Which of the following is the most commonly used selection tool?

How do situational interviews differ from behavioral interviews?

Which of the following is another term for an unstructured interview?

Which of the following questions would most likely be asked during a stress interview?

What is the type of interview which lists the questions ahead of time?

Which of the following refers to a procedure designed to predict future job performance based on an applicant's oral responses to oral inquiries?

What type of interview would most likely include the following statement? "Imagine that you have just been assigned the task of winning the business of our competition's biggest client.How would you proceed?"

Which of the following is an advantage of using a nondirective format when interviewing job candidates?

In a ________ interview,a panel questions several candidates simultaneously.