Question 1

Office automation systems such as Microsoft Office and the OpenOffice.org Productivity Suite provide word processing,spreadsheet,and other personal productivity tools,enabling knowledge workers to accomplish their tasks.

Accepted Answer

Office automation systems like Microsoft Office and OpenOffice provide various personal productivity tools like word processing and spreadsheet, which help knowledge workers carry out their tasks more efficiently.

Question 2

Data about one's tastes and preferences is an example of demographic data.

Accepted Answer

Data about one's tastes and preferences is an example of psychographic data, which focuses on personality traits, values, attitudes, interests, and lifestyles, rather than demographic data, which refers to characteristics such as age, gender, income, education, and ethnicity.

Question 3

An information system is a combination of hardware,software,and telecommunications networks that people build and use to collect,create,and distribute data.

Accepted Answer

This is the definition of an information system, which includes hardware, software, and telecommunications networks used to collect, create, and distribute data.

Question 4

Knowledge is the ability to understand information,form opinions,and make decisions or predictions based on the information.

Accepted Answer

The definition of knowledge includes the ability to understand and use information, form opinions, and make decisions or predictions based on that information.

Question 5

Describe the technical,business,and systems competencies that IS personnel should possess.

Accepted Answer

The answer of Describe the technical,business,and systems competencies that IS...

Question 6

Technology use by organizations can be strategic and can be a powerful enabler of competitive advantage.

Accepted Answer

Technology can help organizations streamline processes, improve productivity, and innovate in ways that can give them an edge over their competitors. By leveraging technology strategically, organizations can gain a competitive advantage in the marketplace.

Question 7

Discuss the Electronic Communications Privacy Act and its implications for e-mail privacy.

Accepted Answer

The answer of Discuss the Electronic Communications Privacy Act and...

Question 8

Define data-the most basic element of an information system.Give an example.

Accepted Answer

The answer of Define data-the most basic element of an...

Question 9

The Electronic Communications Privacy Act (ECPA)offered far stronger support for e-mail communications than it did for voice mail.

Accepted Answer

The Electronic Communications Privacy Act (ECPA) of 1986 treated email and voicemail differently, often providing stronger protections for email that was in transit or less than 180 days old, while voicemail protections were not as robust, especially after it was listened to or stored for a longer period.

Question 10

The purpose of a knowledge management system is to create,store,analyze,and manage spatial data.

Accepted Answer

The purpose of a knowledge management system is to create, store, analyze, and manage knowledge and information, not specifically spatial data.

Question 11

With respect to online privacy,list the widely accepted fair information practice principles outlined by the U.S.Federal Trade Commission which must be followed by businesses operating online.

Accepted Answer

The answer of With respect to online privacy,list the widely...

Question 12

IS personnel with service mentality put up roadblocks to customers' new systems ideas and give reasons that the new ideas cannot or will not work.

Accepted Answer

Personnel with a service mentality are focused on providing solutions and meeting customer needs rather than putting up roadblocks. They are more likely to work with customers to find ways to make their ideas work rather than dismissing them outright.

Question 13

The technical area of competency of an IS professional is the most easy to maintain in the digital world because of the huge popularity of individual technologies.

Accepted Answer

While individual technologies may be popular, the digital world is constantly evolving and new technologies are emerging all the time. Therefore, staying up-to-date and maintaining technical competency requires ongoing learning and development.

Question 14

List a few economic,cultural,and technological changes that take place due to globalization enabled by information technology.

Accepted Answer

The answer of List a few economic,cultural,and technological changes that...

Question 15

Discuss Peter Drucker's predictions about knowledge workers and the knowledge society.

Accepted Answer

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Question 16

In his book The Third Wave,futurist Alvin Toffler describes three distinct phases,or "waves of change," that have taken place in the past or are presently taking place within the world's civilizations.Discuss the characteristics of these phases.

Accepted Answer

The answer of In his book The Third Wave,futurist Alvin...

Question 17

When a person makes Web purchases,vendors are required by law to respect the privacy of that person.

Accepted Answer

There is no universal law requiring vendors to respect privacy, but there are regulations like GDPR in the EU and CCPA in California that impose privacy obligations on businesses.

Question 18

Transaction processing systems (TPS)are used by a narrow range of organizations only to process customer transactions more efficiently.

Accepted Answer

Transaction processing systems (TPS) are used by a wide range of organizations, including banks, airlines, retailers, and healthcare providers, to process customer transactions more efficiently.

Question 19

IS personnel with service mentality believe that the customers own the technology and the information and that the technology and information are there for the customers,not for the systems personnel.

Accepted Answer

Personnel with a service mentality prioritize the needs and satisfaction of the customers and view technology and information as tools to serve the customers' needs. They understand that the customers are the primary owners of the technology and information, rather than the personnel who maintain and operate them.

Question 20

Briefly describe transaction processing systems.

Accepted Answer

The answer of Briefly describe transaction processing systems....

Quiz 1: Managing in the Digital World