Which of the following communication channels is an example of an impersonal, one-way interaction with limited opportunity for feedback?
A) E-mails
B) Face-to-face
C) Telephone calls
D) Video-conferencing

Question

Quizplus · Accepted Answer

E-mails are a one-way communication channel where the sender sends a message to the recipient without any immediate feedback. It is impersonal as it lacks the face-to-face or vocal cues that are present in other communication channels such as face-to-face or telephone calls. Although there is an opportunity for feedback through replies, it is limited compared to other channels.

Which of the Following Communication Channels Is an Example of an Impersonal