If Susan intentionally distorts information in order to make it appear more favorable to her boss, she is engaging in __________.
A) channel enriching
B) information filtering
C) noise creation
D) active screening

Question

Quizplus · Accepted Answer

Information filtering involves intentionally selecting or manipulating information in order to present a biased or distorted picture to others, which is precisely what Susan is doing. Channel enriching involves adding more depth or detail to a message, noise creation involves introducing distractions or barriers to effective communication, and active screening involves actively seeking out information rather than distorting or filtering it.

If Susan Intentionally Distorts Information in Order to Make It