If ABC, Inc. is focusing on a major and comprehensive redirection of the company, it is called a(n) ___________ change.
A) innovative
B) planned
C) transformational
D) incremental

Question

Quizplus · Accepted Answer

A transformational change is a significant and comprehensive redirection of an organization's mission, culture, structure, and processes. This type of change typically involves a fundamental rethinking of the business model, strategy, or operations in response to external pressures or internal challenges. A planned change refers to a deliberate and intentional effort to alter the current state of an organization, which can be either incremental or transformational. An innovative change involves introducing new ideas, products, or technologies that disrupt the status quo and create a competitive advantage. Incremental change, on the other hand, involves making small, gradual adjustments to existing systems, processes, or products over time.