When you're writing to acknowledge a customer's order,include a ________ to assure the customer that he/she has made good purchase.
A) resale comment
B) discount coupon
C) price list for other products
D) self-addressed stamped envelope
E) copy of a press release
Correct Answer:
Verified
Q37: Before volunteering someone's name as a reference,always
A)assume
Q38: Most simple requests can be handled by
Q39: If you request a recommendation from a
Q40: A claim is _; an adjustment is
Q41: The opening of a routine or positive
Q41: Due to potential legal problems,many companies have
Q43: When you're providing details in the body
Q44: Routine,positive messages should do all of the
Q46: Requesting references before extending credit
A)was once common,but
Q47: When you're writing a routine reply to
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